Customer service facts for kids
Customer service is doing things to satisfy a purchaser's needs. This may be before, during, or after the purchase. A major part of customer service is helping if merchandise is broken or not working properly. These situations are usually covered by a customer service policy. Many stores will have a special desk or area where people can take their complaints. One purpose is to persuade the customer to buy other things later.
Images for kids
An automated online assistant with avatar providing automated customer service on a web page.
Customer service Facts for Kids. Kiddle Encyclopedia.