Kids Helpline facts for kids
| Services | Phone counselling Online counselling Email counselling |
|---|---|
| Affiliations | yourtown |
Kids Helpline is a free service in Australia. It offers phone and online help for young people. If you are between 5 and 25 years old, you can get support.
Counsellors are ready to listen. They help with many different worries. This includes problems with friends or family. They also help with bullying or feeling very sad. Kids Helpline gets over 6,000 calls every week.
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How Kids Helpline Gets Money
Kids Helpline is mainly supported by an organisation called yourtown. Yourtown helps young people in Australia.
The service also gets money from the Australian Government. The governments of Queensland and Western Australia also help. Big companies like Optus and Bupa also give support. This money helps Kids Helpline stay free for everyone.
Ways to Get Help
All Kids Helpline counsellors are trained experts. They have university degrees. They work for yourtown.
Phone Help
You can call Kids Helpline for free. The number is 1800 55 1800. It is open 24 hours a day, 7 days a week. You can call from any mobile, landline, or public payphone in Australia.
Online Chat Help
Kids Helpline also offers online chat. It is called 'WebChat'. You can find it on their website. This service is also open 24 hours a day, 7 days a week. Sometimes, you might need to wait a little while. This can happen during busy times in the evening.
Email Help
You can also send an email to Kids Helpline. The email address is counsellor@kidshelpline.com.au. Emails are answered from 8 AM to 10 PM daily. It might take a few days to get a reply.
Kids Helpline can also suggest other services. They can help you find more support if you need it.
See Also
- Crisis hotline
- Lifeline (crisis support service)
- Beyond Blue
