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Nippy facts for kids

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Customers enjoying afternoon tea at Lyon's Corner House on Coventry Street, London, 1942. D6573
A waitress in the iconic nippy uniform brings cakes to the table of customers enjoying afternoon tea at a Lyon's Corner House, London, 1942

A nippy was a waitress who worked in the J. Lyons & Co tea shops and cafés in London. Beginning in the late 19th century, a J. Lyons waitress was called a "Gladys". From 1926, because the waitresses nipped (moved quickly) around the tea shops, the term "Nippy" came into use. Nippies wore a distinctive maid-like uniform with a matching hat.

Image and reality

By the 1920s it was already long established in the advertising world that attractive females could sell products, and the tea business of J. Lyons & Co was no exception. Nippies appeared in all manner of advertising, on product packages, and on promotional items. The Nippy soon became a national icon. Unlike other endorsements of the day, which often took the form of popular celebrities or cartoon characters, a Nippy was accessible and close to home. A Nippy was someone who could be seen and interacted with every day, and perhaps this was part of the appeal of the concept. J. Lyons was very careful to maintain the Nippy image as wholesome and proper — strict cleanliness standards applied for Nippy uniforms, and before World War II J. Lyons would not hire married women as Nippies. So popular was the image that miniature Nippy outfits were popular for children dressing up for special events such as fetes.

Typical pay and conditions

In the mid-1930s, for example in Brighton, a Nippy worked 54 hours per week (11.45 a.m. to 11.45 p.m.), for 26 shillings per week (£1.30), with 2/6d (two shillings and sixpence, £0.125) extra for working at weekends. She had to pay for the laundering of her uniform, which was made of bombazine-type material with red buttons from the neck downwards.

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