8-1-1 facts for kids

8-1-1 is a special three-digit phone number used in the United States and Canada. It helps people get important information quickly. The way 8-1-1 works is a little different depending on whether you are in the United States or Canada.

8-1-1 in the United States

In the United States, 8-1-1 is the number you call before you start digging. This is super important for safety! When you call 8-1-1, you are connected to a service that helps you find out where underground power cables, gas pipes, and other important utility lines are buried.

Why Call Before You Dig?

Calling 8-1-1 helps people avoid hitting hidden pipes and wires. Imagine someone digging in their yard to plant a tree or build a fence. If they hit an underground power line, it could be very dangerous. If they hit a gas pipe, it could cause a gas leak, which is also very serious and can be harmful.

Protecting Underground Lines

Utility companies bury their lines underground to keep them safe and out of the way. These lines carry electricity, gas, water, and internet services to homes and businesses. Digging without knowing where these lines are can damage them. This can lead to expensive repairs, service outages, or even accidents. So, calling 8-1-1 helps keep everyone safe and keeps important services running smoothly.

8-1-1 in Canada

In Canada, 8-1-1 has a different purpose. If you are in Canada and have health questions that are not an emergency, you can call 8-1-1. This number connects you to a registered nurse or other health professionals.

Getting Health Advice

Calling 8-1-1 in Canada is a great way to get reliable health advice when you are not sure if you need to see a doctor or go to an emergency room. For example, if you have a fever and are wondering what to do, or if you have questions about a minor injury, you can call 8-1-1. They can help you decide if you need to go to a clinic, or if you can take care of yourself at home.

A Look Back: The History of 8-1-1

The 8-1-1 number wasn't always used for underground utilities or health advice. A long time ago, 8-1-1 was a direct phone line to the main office of the telephone company. People could call this number to do things like pay their phone bill or talk to customer service if they had questions about their phone line. In 2007, this old use of 8-1-1 was combined with another special number, 6-1-1.