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Pets at Home
Public limited company
Traded as
  • LSEPETS
  • FTSE 250 component
Industry Retail
Founded 1991; 34 years ago (1991)
Founder Anthony Preston
Headquarters Handforth, Cheshire, England, United Kingdom
Area served
United Kingdom
Key people
Ian Burke (Chairman)
Lyssa McGowan
(CEO)
Products Pet supplies
Revenue Increase £1,404.2 million (2023)
Operating income
Increase £149.7 million (2023)
Decrease £100.7 million (2023)
Divisions Vets for Pets
Pets Grooming
Pets at Home - Westgate Retail Park - geograph.org.uk - 1217691
Pets at Home, Westgate Retail Park, Wakefield, West Yorkshire. (2009)
Pets at Home, Park Road Retail Park, Pontefract (4th September 2020)
Pets at Home in more recent branding in Pontefract, West Yorkshire.

Pets at Home is a large British company that sells everything you need for your pets. They offer pet food, toys, beds, medicines, and other accessories. You can also find pets themselves in their stores.

Pets at Home is listed on the London Stock Exchange, which means its shares can be bought and sold by the public. It's also part of the FTSE 250 Index, a list of 250 big companies in the UK.

The company started in 1991 and now has 453 stores across the UK. They also have an online shop where you can buy products. Besides selling items, Pets at Home provides services like pet grooming, veterinary care, and even dog training classes.

History of Pets at Home

Pets at Home began its journey in 1991. The very first store opened in Chester, founded by a person named Anthony Preston.

In 1999, Pets at Home grew bigger by buying another company called Petsmart UK. This added 140 new stores, which then became Pets at Home stores.

The company changed owners a few times over the years. In 2004, it was sold to a company called Bridgepoint Capital. Then, in 2010, it was sold again to an investment firm from the US called Kohlberg Kravis Roberts (KKR).

By November 2007, Pets at Home had opened its 200th store in Barnstaple. This showed how much the company was growing.

In 2012, a TV show called Watchdog looked into animal welfare at some Pets at Home stores. The show raised concerns about how some small animals were being cared for. Pets at Home quickly responded to these concerns. They worked to improve their standards and make sure all pets were well looked after. The BBC later clarified that the online version of the report was updated to include Pets at Home's full response.

In March 2014, Pets at Home became a public company. This meant that people could buy shares in the company on the stock market. KKR, the investment firm, sold its remaining shares in Pets at Home in 2018.

How Pets at Home Works

Pets at Home has many locations across the UK. They operate 453 stores where you can buy pet supplies. They also have 316 grooming salons where your pets can get a trim or a bath.

The company also runs many veterinary surgeries. There are 394 vet practices that work as joint ventures. This means that a vet professional, like a veterinary surgeon, owns and runs their own practice, but they get support from Pets at Home for things like administration. There are also 47 vet practices that are managed directly by the Pets at Home group.

Pets at Home owns a company called Vets for Pets. This business helps set up and support these vet practices. They focus on treating small animals like dogs, cats, and rabbits. Vets for Pets has support offices in Swindon and Manchester that help the vet partners with their daily operations.

Who Leads Pets at Home

The company is led by a team of people who help make important decisions.

  • Lyssa McGowan is the Chief Executive Officer (CEO). She is in charge of the company's overall operations.
  • Ian Burke is the Non-Executive Chairman of the board.
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