Country |
Lines |
Algeria |
- police 17 or 1548 foreigners, ambulance 43, fire 14
- Suicide Hotline Algeria: 0021 3983 2000 58
|
Argentina |
- 911 is the national emergency number in Argentina.
- Buenos Aires City and Province Ambulance 107, Police, 101, Fire Station 100
- Centro de Asistencia al Suicida by calling 135 (Greater Buenos Aires) or 5275–1135 (rest of the country).
- SOS Un Amigo Anonimo is available from Monday to Friday from 10am to 7pm and Saturdays from 10am to 4pm by calling 5263-0583.
|
Armenia |
- 112 and 911 are the national emergency numbers in Armenia.
- Trust Social Work and Sociological Research Centre: can be reached at (2) 538194 or (2) 538197
|
Australia |
- 000, 112 and 106 are the national emergency numbers in Australia.
- Lifeline is a 24-hour nationwide service that provides access to crisis support, suicide prevention and mental health support services. It can be reached at 13 11 14. They also offer an online chat service.
- Kids Helpline is a 24-hour nationwide service that provides access to crisis support, suicide prevention and counselling services for Australians aged 5–25. It can be reached at 1800 55 1800. In addition the Kids Helpline does also provide online chat services.
- Beyond Blue provides nationwide information and support regarding anxiety, depression, and suicide. It has a helpline which can be reached by calling 1300 22 4636. The helpline is available 24 hours a day, 7 days a week. In addition, the organisation also provides online chat.
- Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide. It has a helpline which can be reached by calling 1300 659 467. The organisation also offers online chat and video chat services.
- MensLine Australia is a 24/7 telephone and online counselling service for men with emotional health, mental health and relationship concerns. It has a helpline which can be reached by calling 1300 78 99 78. The organisation also offers online counselling.
|
Austria |
- 112 is the national emergency number in Austria.
- 122 is the national fire brigade number in Austria.
- 133 is the national police number in Austria.
- 144 is the national ambulance number in Austria.
- 142 is the number of Telefonseelsorge (Samaritan Telephone) in Austria. Free of charge, operating 24 hours a day.
- 147 is the number of Rat auf Draht, a crisis number especially for children, juveniles and their attachment figures. Free of charge, operating 24 hours a day.
|
Azerbaijan |
- 112 is the national emergency number in Azerbaijan.
- 510–66–36 is the official youth crisis hotline operated by Initiative for Development.
|
The Bahamas |
- 911 is the national emergency number in The Bahamas.
- National Suicide Hotline: 322–2763
|
Bahrain |
- 999 is the national emergency number in Bahrain.
|
Bangladesh |
- 999 is the national emergency number in Bangladesh. 199 is the national number for ambulance and fire.
- Kaan Pete Roi (http://shuni.org/) is an emotional support helpline in Bangladesh whose mission is to alleviate feelings of despair, isolation, distress, and suicidal feelings among members of the community, through confidential listening. The helpline is intended for suicide prevention and the promotion of mental health.
|
Barbados |
|
Belarus |
- 112 works in the territory of Belarus (works for tourists as well). Call 102 for police and 103 for ambulance if needed.
- For victims of violence at home: 8 801 100 8 801 (anonymous, 24/7).
- For children: 801–100–1611 (anonymous, 24/7).
- Other psychological help phones can be reached at (minzdrav.gov.by)
|
Belgium |
- 112 is the national emergency number in Belgium.
- Stichting Zelfmoordlijn 1813 provides a 24/7 national suicide prevention phone line and a webchat everyday from 18:30 to 22:00 for Dutch language.
- Zelfmoordlijn 1813 hotline can be reached at 1813.
- Zelfmoordlijn 1813 limited webchat can be found at https://www.zelfmoord1813.be/chat-met-zelfmoordlijn-1813.
- Stichting Centre de Prévention du Suicide provides a 24/7 national suicide prevention phone line for French language.
- The Center for the Prevention of Suicide hotline can be reached at 080032123.
- The Center for the Prevention of Suicide website and Forum can be found at https://www.preventionsuicide.be/fr/j-ai-besoin-d-aide.html.
|
Bosnia and Herzegovina |
- 122 is the national police number in Bosnia and Herzegovina.
- 123 is the national fire-brigade number in Bosnia and Herzegovina.
- 124 is the national emergency number in Bosnia and Herzegovina.
- Centar Srce is a Serbian organisation for emotional support. Currently there no other organisation inside Bosnia and Herzegovina that deals with suicidal thought and prevention.
- 0800-300303 is the number of Centar Srce.
|
Bolivia |
- 911 is the national emergency number in Bolivia.
- Teléfono de la Esperanza aims at promoting mental health to the Spanish and Portuguese speaking world. Bolivians living in Cochabamba and La Paz can call (00 591 4) 4 25 42 42 and 75288084.
|
Botswana |
- 911 is the national emergency number in Botswana.
- 3911270 is the national lifeline.
|
Brazil |
- 190 is a national emergency number in Brazil.
- 190 and 192 are the national emergency numbers for police and ambulances in Brazil.
- 188 is a national suicide hotline in Brazil.
- Centro de Valorização da Vida (http://www.cvv.org.br/) is an emotional and suicidal prevention support NGO founded in 1962 in São Paulo, Brazil, and recognized as Federal Public Utility in 1973. It offers voluntary and free support, with all communications being confidential. Contacts can be made through the phone number 188 (available 24/7), personally (in one of the 72 centres around the country), chat (via their website), VoIP (via Skype) and e-mail.
|
Brunei |
- 991 is the emergency number for ambulances
- 993 is the emergency number for police
- 145 is the national suicide hotline
|
Bulgaria |
- Bulgarian Red Cross (https://www.redcross.bg/activities/activities5/telefon.html) provides free consultations related to psycho-social issues.
- 112 is the national emergency number in Bulgaria.
|
Canada |
- 911 is the national emergency number in Canada.
- 988 is the suicide crisis helpline. It can be reached 24/7 by call or text in both English or French.
- Kids Help Phone (https://kidshelpphone.ca/) is a free 24/7 national support service that provides confidential professional counselling, information, referrals and volunteer-led, text-based support to young people in both English and French.
- Talk Suicide Canada can be reached 24/7 at 1–833–456–4566 or 45645 (Text, 4 p.m. to midnight ET only) (https://talksuicide.ca/) nationwide suicide prevention service.
- Crisis Text Line powered by Kids Help Phone (crisistextline.ca) is a free, confidential 24/7 national crisis-intervention text-message service. It can be reached by texting HOME (English) or PARLER (French) to 686868.
- Trans Lifeline (http://www.translifeline.org/ ) is a toll-free crisis hotline available in the United States and in Canada for transgender people staffed by transgender people. It can be reached at 1-877-330-6366.
- The Canadian Association for Suicide Prevention (https://suicideprevention.ca) maintains a Canada-wide list of phone numbers and websites related to suicide prevention.
|
Chile |
- National suicide hotline: *4141
- Salud Responde (Ministerio de Salud): Telefono 600 360 7777
- Saludable Mente: https://gob.cl/saludablemente/
- Todo Mejora: https://todomejora.org/apoyo/
- Fundacion Vinculos: Telefono: 5622 2442 533 y 5698 2481 971
- Línea Libre (Fundación Para la Confianza): Teléfono: 1515. App: (https://play.google.com/store/apps/details?id=com.ltmessenger.linealibre&hl=es_419 – https://apps.apple.com/cl/app/l%C3%ADnea-libre/id1467421633)
|
China |
- 110 (police) and 120 (ambulance) are the national emergency numbers in mainland China.
- Beijing Suicide Research and Prevention Center (http://www.crisis.org.cn), a World Health Organization Collaborating Centre for Research and Training in Suicide Prevention, available 24/7 at 800–810–1117 (for landline callers) or 010–8295–1332 (for mobile and VoIP callers)
- Lifeline China (https://www.lifelinechina.org/) available 10am to 10pm every day at 400 821 1215.
- Shanghai Mental Health Center (http://www.smhc.org.cn ) serves as a mental health clinic as well as teaching, researching and planning mental health prevention throughout China. They can be reached at 021–64387250.
- Shenzhen Mental Health Center (http://www.szknyy.com/) free professional counseling available 24/7 at 400-995-995-9
- Guangzhou Crisis Research and Intervention Center (http://www.gzcrisis.com/ ) available 24/7 at 020–81899120 or 020–12320–5, online counseling is also available with QQ messenger at 1661042151
- Mental Health Center of School of Medicine of Zhejiang University (http://www.hz7hospital.com/) available 24/7 at 0571–85029595
|
Colombia |
- 123 is the national emergency number in Colombia.
- 106 provides support for issues such as depression and suicide that traditional centers might not accomplish.
|
Costa Rica |
The Aquí Estoy (Here I am!) line is a free service for support in suicide prevention, provided by the Colegio de Profesionales en Psicología (College of Professionals in Psychology).
Service hours are: Monthly from 2:00 pm – 10:00 pm https://psicologiacr.com/aqui-estoy/
(506) 2272–3774
|
Croatia |
- 112 is the national emergency number in Croatia.
- Plavi Telefon () can be called at 48 33 888 and aim to provide support for issues such as depression and suicide that traditional centers might not accomplish.
|
Cuba |
- 104 Ambulance
- 105 Fire
- 106 Police
|
Cyprus |
- 112 and 199 are the national emergency numbers in Cyprus.
- Cyprus Samaritans (http://www.cyprussamaritans.org) is available every day from 4pm to 12am and is confidential. They can be reached at 8000 7773.
|
Czech Republic |
- 112 is the national emergency number in the Czech Republic.
- 116 111 for kids under 18 and students under 26 years old. (https://www.linkabezpeci.cz)
- 116 123 for adults (Free, 24/7) (http://linkapsychickepomoci.cz/)
- Blueline 9am–9pm: Call 608 902 410 or 731 197 477
- National Medical Emergency Number: Call 155
|
Denmark |
- Livslinien (https://www.livslinien.dk) offers telephone support 11am–4am on 70 201 201, or online chat
- 112 is the national emergency number in Denmark.
|
Ecuador |
- 911 is the national emergency number in Ecuador.
- Teléfono Amigo (http://www.telefonoamigo.org/) is available every day from 09h to 13h and from 15h to 23h. Their hotlines can be called nationwide.
|
Egypt |
- 122 is the national emergency number for police in Egypt.
- 123 is the national emergency number for emergency health services in Egypt
- 126 is the foreigners emergency number in Egypt.
- https://befrienderscairo.com/, BeFrienders in Cairo, Egypt, along with their two hotlines: 762 1602, 762 1603 and 762 2381.
|
Estonia |
- 112 is the national emergency number in Estonia.
- Eluliin https://www.eluliin.ee/ (Free, every day from 7pm to 7am): 655 8088 in Estonian, 655 5688 in Russian.
- Palunabi https://www.palunabi.ee/en (Free, 24/7): 116 006. When calling from abroad: +372 614 7393
- Hingehoiutelefon https://hingehoid.ee/hingehoiutelefon (Free, every day from 2pm to 24pm): 116 123
- Lasteabi https://www.lasteabi.ee/ (Free, 24/7): 116 111. When calling from abroad: +372 600 4434
|
Fiji |
- 917 is the national emergency number in Fiji.
- Lifeline Fiji runs the National Crisis Line, Crisis Support, and Suicide Intervention line. Free calls at any time on 132454
|
Finland |
- 112 is the national emergency number in Finland.
- MIELI Mental Health Finland has provided assistance and support for those dealing with mental health issues and suicide since 1897. They can be reached at 09 2525 0111 (Finnish, 24/7), 09 2525 0112 (Swedish) or 09 2525 0113 (Arabic and English).
|
France |
- 112 is the national emergency number in France, 15 is the number for ambulances, 114 for all emergency services for deaf using FAX or SMS and 17 is for police.
- 3114: the national suicide prevention hotline. A toll-free 24/7 lifeline that provides professional and confidential attention to people in need. This number also caters to the needs of health professionals, worried relatives, people beavered by suicide as well as to anybody else facing this sensitive issue.
- Fil santé jeunes: 0800 235 236: anonymous and toll-free number for young people.
- Suicide écoute : 01 45 39 40 00 (24-hour): suicide prevention helpline (volunteers).
- SOS Suicide Phénix: 01 40 44 46 45 (schedule): suicide prevention through listening and hospitality (volunteers).
- Sos amitié: 09 72 39 40 50 (toll-free 24/7 number): distress listening on multimedia platform: phone, email, chat (volunteers).
- La Croix Rouge Ecoute : 0 800 858 858: psychological support online, anonymous and free (volunteers).
|
Germany |
- 112 is the national emergency number for fire and ambulance in Germany.
- 110 is the national emergency number for police.
- Telefonseelsorge (http://www.telefonseelsorge.de/) (24/7, no cost): 0800 111 0 111, or 0800 111 0 222, or 116 123, or by online chat at https://online.telefonseelsorge.de/
- International Helpline Berlin provides emotional support to people in Germany who are in distress or at risk of suicide. Tel: 030-44 01 06 07
- Nummergegen Kummer (Elterntelefon) offers free and anonymous telephone advice throughout Germany. The line is available from Monday to Friday from 9 a.m. to 5 p.m., Tuesday and Thursday until 7 p.m. Tel: 0800 111 0 550
|
Georgia |
- 112 is the national emergency number for fire, police and ambulance in Georgia.
|
Ghana |
- 999 is the national emergency number in Ghana.
- National Lifeline: 2332 444 71279
|
Gibraltar |
- 112 is the national emergency number in Gibraltar.
- 190 is the national emergency number for fire and ambulance in Gibraltar.
- 199 is the national emergency number for police in Gibraltar.
- https://www.gibsams.gi: 116123 (6pm–11pm everyday): Confidential and anonymous hotline for any issue/problem (Volunteers).
- https://childline.gi: 8008 (5pm–9pm everyday): Confidential and anonymous hotline for minors regarding any issue/problem (Volunteers).
|
Greece |
- 1018 is the Suicide hotline. (http://suicide-help.gr)
- 112 is the National emergency number. (https://112.gr/en-us/)
- 100 is the Police emergency number. (http://www.astynomia.gr)
- 199 is the Fire emergency number. (https://www.fireservice.gr)
- 166 is the Ambulance emergency number. (https://www.ekab.gr/)
- 1065 is the SOS Lifeline for the elderly. (http://www.lifelinehellas.gr)
- 11188 is the Cyber Crime Division. (https://cyberalert.gr/)
- 1056 is the National Helpline for Children. (https://www.hamogelo.gr/gr/en/sos-1056/)
- 15900 is the General Secretariat for Family Policy and Gender Equality. (http://www.isotita.gr/en/home/)
- 11528 is the Open support line for the LGBT community. ([1][2])
|
Greenland |
- 134 is the national crisis number for Greenland.
|
Guyana |
- 999 is the national emergency number in Guyana.
- The Guyana Inter-agency Suicide Prevention Helpline was launched by the Guyana Police Force in 2015 to help those struggling with suicidal thoughts. The helpline can be reached 24 hours a day by calling (+592) 223–0001, or 223–0009, and calling and/or texting (+592) 600–7896, or 623–4444.
|
Hong Kong |
- 999 is the national emergency number in Hong Kong.
- The Samaritans Hong Kong (https://samaritans.org.hk) is available 24/7 at 2896 0000.
- The Samaritan Befrienders Hong Kong is available 24/7 at 2389 2222. For English, call 23892223 (6:30–10:00pm Mon-Fri, except public holiday).
- Caritas Crisis line (https://www.fcec.caritas.org.hk) is available 24/7 at 18288.
- Suicide Prevention Services (https://www.sps.org.hk/?a=group&id=hotline) is available 24/7 at 2382 0000.
|
Hungary |
- 112 is the national emergency number for Hungary. Call 112
- LESZ (https://sos116-123.hu/): Call 116–123 or 06 80 810–600 24/7 – Anonym helpline providing emotional support for those who are stressed, distressed, depressed, or suicidal. The association works together with 22 services to provide the necessary help.
- Blue Line (https://kek-vonal.hu/): Call 116–111 24/7 – Anonym child crisis helpline providing emotional support for young people who are in need of someone to listen to them, provide comfort, give suggestions or if they're just simply curious about topics regarding their surrounding. Chat and E-mail available on the website, but registration is needed. Adults concerned about the mental or physical safety of children can call 116–000
|
Iceland |
- National Emergency Number: Call 112
- Hjálparsími Rauða Krossins (Red Cross assistance phone): Call 1717 Website: https://www.raudikrossinn.is/hvad-gerum-vid/hjalparsiminn-1717/hvad-gerum-vid-3
- The Pieta Organization: Call 552 2218
|
India |
- 112 is the national emergency number for India. Call 112.
- Kiran: A national 24/7 toll free helpline launched by the Ministry of Social Justice and Empowerment to help people with suicidal thoughts, depression and other mental health issues.
- Muktaa Mental Health Helpline: (www.muktaamentalhealth.com) – 788-788-9882 – 12 – 8PM, Mon-Sat.
- Samaritans Mumbai: (samaritansmumbai.com) – +91 8422984530 – 3 pm to 9 pm, all days. Helpline providing emotional support for those who are stressed, distressed, depressed, or suicidal.
- Vandrevala Foundation (www.vandrevalafoundation.com): +91 9999666555, a 24/7 helpline. It is a call and whatsapp based service. Provides free psychological counselling and crisis intervention for anyone who needs mental health support in India.
- Mitram Foundation: (mitramfoundation.org)– 10am to 2pm, Monday to Saturday.
- AASRA (http://www.aasra.info/): +91–22–27546669 is a 24 hours a day, 7 days a week nationwide voluntary, professional and confidential services.
- 1Life (https://1life.org.in/): +91 78930 78930, a 24/7 helpline for suicide prevention and crisis support
- Sneha India (http://www.snehaindia.org) is available 24/7 on the phone by calling +91 44 2464 0060.
- Befrienders India (http://befriendersindia.net/helpline-details.php) contains contact numbers of local crisis helplines in 15+ cities in India.
- Save Indian Family Foundation (https://www.saveindianfamily.org/) contact numbers of local helplines across India. Helping families to avoid suicidal thoughts and overcome societal issues.
- Lifeline Foundation (Kolkata): (www.lifelinefoundation.in) – Tele-helpline for providing emotional support to distressed, depressed or suicidal +91 9088030303, 03340447437 10am to 10pm all days of the week. Non-judgemental, confidential, free service.
- iCall (https://icallhelpline.org/): (Mon to Sat from 10 am – 8 pm). It is a telephone and email based counselling service run by School of Human Ecology, Tata Institute of Social Sciences, that offers free telephone and email-based counseling services.
- The Jeevan Aastha Helpline is an initiative by the Gandhinagar Police Department, Gujarat to provide assistance to those seeking immediate mental health counselling across India
- Healmind is an initiative by the students of National Institute for Empowerment of Persons with Multiple Disabilities in kerala to help those seeking mental health (not for an active crisis)
- CHILDLINE 1098 is for children in distress it works with Child Welfare Committee to provide longterm rehabilitation
Chat-based counselling services (not for an active crisis)
- Ava – Mental Wellness: https://avamentalwellness.com/
- LonepackBuddy: https://lonepack.org/app/home
- Nowandme: https://nowandme.com/
- It's ok to talk: http://itsoktotalk.in/
- TickTalkTo: https://ticktalkto.com/
- Therapeer: https://www.therapeer.app/
|
Indonesia |
|
Iran |
- 110 and 115 are the national emergency numbers for police and ambulances in Iran.
- The Iran National Organization of Well-Being, has provided various methods by which the individuals can use the specialists' services free of charge for a variety of problems such as marriage, family, the youth and children, suicide, etc. including online, in person and by phone.
-
- In person: By finding the closest location in The Iran National Organization of Well-Being website.
- By phone: Calling 123. This hotline is open 24/7 and its services are reached from all provinces of Iran.
- Iran Crisis Text Line: It is a free, confidential 24/7 national crisis-intervention text-message service and provides access to crisis counselors for Iranians and Persian speakers who are in crisis. (https://irancrisisline.org/)
|
Ireland |
- 112 and 999 are the national emergency numbers in Ireland.
- Samaritans (http://www.samaritans.org/) is a registered charity aimed at providing emotional support to anyone in distress or at risk of suicide throughout Ireland.
- Freephone 116 123 for Samaritans anywhere in Ireland or Northern Ireland.
- 50808 (https://text50808.ie/) is a free, confidential 24/7 national crisis-intervention text-message service. It can be reached by texting HELLO to 50808.
|
Israel |
- 100 and 101 are the national emergency numbers for police and ambulances in Israel.
- Eran.org.il Suicide line (https://www.eran.org.il/) operates 24/7 including holidays and can be reached from all regions of Israel by calling 1201 or 972-9 8891333 from abroad. SMS service is given as well during Sunday – Friday between 14:00–18:00 at 076-88444-00.
|
Italy |
- 112 is the national emergency number for Italy.
- Servizio per la Prevenzione del Suicidio (SPS) (http://www.prevenireilsuicidio.it/) is a suicide prevention helpline whose mission is to give psychological and emotional support to anyone in suicidal crisis or to anyone who lost a dear one for suicide, through a confidential listening from an equipe of doctors, psychologists and volunteers. The helpline is operating from 9.30 am till 4.30 pm, from Monday to Friday, and it can be reached from all regions of Italy.
- Samaritans – ONLUS (http://www.samaritansonlus.org) is available every day from 1pm to 10pm by calling 800 86 00 22 or 06 77208977.
- Telefono Amico (http://www.telefonoamico.it) provides services everyday from 10am to 12am by calling 199284284.
|
Japan |
- 110 and 119 are the national emergency numbers for police and ambulances in Japan.
- TELL (http://telljp.com/lifeline/) provides a free, confidential English-language Lifeline service, plus clinical mental health services, for the international community in Japan.
- Befrienders Worldwide Osaka Suicide Prevent Center (http://www.spc-osaka.org)
|
Jordan |
- 911 is the national emergency number in Jordan.
- 110 for Families & Children (https://www.jordanriver.jo/en/programs/protecting-children/110-families-children) The Helpline offers services in psychological support and consultation, as well as referrals. The initiative aims to alleviate the effect of risk factors children in vulnerable families are exposed to, including families facing challenges impairing their parenting, as well as abuse cases.
|
Korea |
- 112 and 119 are the national emergency numbers for police and ambulances in South Korea.
- Medical Emergency for foreigners in Seoul: Call 1339
- Suicide.org (suicide.org) has a list of South Korean suicide hotlines.
- Counsel24: Call 1566–2525
- Lifeline Korea: Call 1588–9191
- Mental Health Center Crisis Counseling 24hrs: Call 1577–0199
- Ministry of Health & Welfare Call Center 24hrs: Call 129
- Youth Cyber Counselling Center (ages 9-24): Call 1388 or live chat
- Suicide Prevention Line: Call 109
|
Kenya |
- Befrienders Kenya: Call +254 722 178 177
- Mental Health Department – Kenyatta Hospital: Call +254 20 3000378, +254 20 2051323
- National Emergency Number: Call 911
|
Kosovo |
- 080012345 is the number of suicide prevention hotline in Kosovo.
|
Latvia |
- 112 is the national emergency number in Latvia.
- Skalbes.lv (http://www.skalbes.lv/) is available at +371 67222922 or +371 27722292, 24 hours a day on all weekdays.
|
Lebanon |
- Embrace Emotional Support and Suicide Prevention LifeLine: 1564 from any mobile phone or landline inside Lebanon or +961-1-341941 from anywhere around the globe.
- Embrace Emotional Support and Suicide Prevention LifeLine accepts calls in Arabic, English, or French.
- Embrace LifeLine (https://embracelebanon.org/) is available 24/7, including public holidays. The line is always active.
|
Liberia |
- 911 is the national emergency number in Liberia
- Lifeline Liberia: 6534308
|
Lithuania |
- 112 is the national emergency number in Lithuania.
- Vilties Linija (Hope Line): Free and anonymous prevention of suicide and psychological crises for adults by phone. Phone 116 123, 24/7
- Vaikų linija (Child Line): Free and anonymous help to the children and teenagers by phone and online. Phone 116 111 11:00 AM to 11:00 PM or chat online here (Mon-Fri, 6PM-9PM)
- Jaunimo linija (Youth Line): Free, confidential and anonymous emotional support line for those struggling with daily issues, emotional distress or at risk of suicide. Help is being provided by Phone 8 800 28888 (24/7), email or chat online here (Mon-Sat, 6 PM – 10 PM)
|
Luxembourg |
- 112 is the national emergency number in Luxembourg.
- 454545.lu (https://454545.lu/) +352 45 45 45 the lines are working 11h-23h on all weekdays and 11h-3h on Friday and Saturday.
|
Malaysia |
- 999 is the national emergency number in Malaysia.
- 15999 is the Official Kasih Helpline, offers 24/7 crisis hotline and counselling services.
- Befrienders (http://www.befrienders.org.my) offers a 24/7, confidential hotline.
- MIASA 1–800–820066 offers a 24/7, crisis hotline and counselling services. Also provides WhatApps crisis.
- Buddy Bear 03–9779 5550 Offers Children 12PM to 12AM everyday, crisis hotline, Facebook messaging works as well.
- Lifeline Association Counselling Hotline for suicide. Phone Number: 03–42657995 011–3157 1495 / 016–720 1495
- Malaysia Mental Health Association serves as a counselling service for mental health.
- Befrienders hotline can be reached at 03–79568144 or 03–79568145.
|
Malta |
- 112 is the national emergency number in Malta
- Appogg Supportline 179
|
Mauritius |
- 112 and 114 are the national emergency numbers for police and ambulances in Mauritius.
- Befrienders Mauritius (http://www.befrienders.org/directory?country=MU ) offer a limited-hour crisis helpline for English and French speakers. Befrienders Mauritius hotline can be reached at +230 800 93 93 (available from 09:00 to 21:00 daily).
- Mauritius Suicide Prevention Lifeline is an emotional support helpline in Mauritius whose mission is to alleviate feelings of despair, isolation, distress, and suicidal feelings among members of the community, through confidential listening. The helpline is intended for suicide prevention and the promotion of mental health.
|
Mexico |
- 911 is the national emergency number in Mexico.
- SAPTEL (http://www.saptel.org.mx/index.html) is an independent care provider subsidized by the Mexican red cross. It can be reached at (55) 5259–8121. SAPTEL has been active since 2000. It is totally free and they are available 24 hours a day, 365 days a year. Provides crisis dialogue or treatment for anything related to mental health crisis.
- UAM (Lunes a Viernes): Teléfono (55) 5804-644 y (55) 5804-4879 Chat: https://www.uam.mx/lineauam/lineauam_chat.htm
- Instituto Nacional de Psiquiatria: Teléfono (55) 5655–3080 o (800) 953–1704
- Asociación Mexicana de Psicología y Desarrollo Comunitario: WhatsApp 4432383502 y página web www.psicologiaydesarrollocomunitario.com brindan atención de psicología 24/7.
|
Morocco |
- Sourire de Reda (Befrienders Casablanca) website: https://www.sourire2reda.org
Their hotlines: +212 (5) 22 87 47 40 Landline, (from 09:00 to 17:00, Monday to Friday) +212 (6) 62 58 95 70 Mobile, (from 09:00 to 17:00, Monday to Friday) Languages spoken: French, Arabic
|
Nepal |
- Suicide Prevention Helpline Center: 1166 (Tollfree)
|
Netherlands |
- 112 is the national emergency number in the Netherlands.
- Stichting 113 Zelfmoordpreventie [nl] (https://www.113.nl/) provides a 24/7 national suicide prevention phone line and webchat.
- 113 Zelfmoordpreventie hotline can be reached at 113 (regular fees) or 0800 0113 (free).
- 113 Zelfmoordpreventie Webchat can be found at https://www.113.nl/ik-denk-aan-zelfmoord/hulplijn.
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New Zealand |
- 111 is the national emergency number in New Zealand.
- 1737, need to talk? (http://www.1737.org.nz) is the national mental health and addictions helpline. Free call or text 1737 any time for support from a trained counsellor.
- Lifeline Aotearoa (http://www.lifeline.org.nz) is a New Zealand organisation providing free 24-hour counseling and phone help lines. It provides support, information and resources to people at risk of suicide, family and friends affected by suicide and people supporting someone with suicidal thoughts and/or suicidal behaviours. Call 09 5222 999 if you live within Auckland or 0800 543 354 for those outside of Auckland.
- Samaritans Aotearoa New Zealand (http://www.samaritans.org.nz) offers free confidential, non‑judgemental & non‑religious support for people experiencing loneliness, depression, despair, distress or suicidal feelings. Call 0800 72 66 66 to access the 24/7 hotline operated by trained volunteers.
- Youthline (https://www.youthline.co.nz) Call 0800 376 633 or text 234.
- The Lowdown (https://thelowdown.co.nz) provides assistance in dealing with issues such as relationships, anxiety, and depression and are available by e-mail or texting 5626.
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Norway |
- 112 and 113 is the national emergency numbers for police and ambulances in Norway
- Mental Helse Mental Helse (Mental Health). Can be reached at 116 123 and is open 24 hours a day, 7 days a week. Mental Helse does also provide an online mail service at http://sidetmedord.no where users can write messages anonymously and get answers within 48-hours. A chat-service is also provided. It is open Mondays from 19.00 – 22.00 and Wednesdays: from 19.00 – 22.00. The chat-services may not always be open in July and on public celebration days or Sundays.
- Kirkens SOS Kirkens SOS (The Church SOS). Can be reached at 22 40 00 40 and is open 24 hours a day, 7 days a week. The line is free to call and confidential. Kirkens SOS does also provide an anonymous message service (which replies within 24-hours) 24 hours a day, 7 days a week and a chat open 7 days a week at 18.30 – 22.30.
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Pakistan |
- 15, 115 and 1122 are the national emergency numbers for police and ambulances in Pakistan
- Umang Hotline Pakistan (https://www.umang.com.pk/) is a Pakistani NGO and has a 24/7 free mental health helpline, It is run by clinical psychologists, therapists, counselors and psychiatrists. Their helpline can be reached at (92) 0311 7786264 / 0311 (77UMANG)
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Philippines |
- 911 is the national emergency number in the Philippines.
- The National Center for Mental Health (https://ncmh.gov.ph/ ) Crisis Hotline can be reached by calling 1553. It can also be reached at 0917 899 USAP (8727), 0966 351 4518 or 0908 639 2672.
- The Natasha Goulbourn Foundation provides 24/7 assistance to those who call (02) 8804-HOPE (4673) or 0917 558 HOPE (4673)
- Manila Lifeline Centre: (02) 8896–9191
- In Touch Community Services 24/7 Crisis Hotline: (02) 8893 7603, 0917 800 1123 or 0922 893 8944
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Poland |
- 112 is the national emergency number in Poland.
- Foundation 'Dajemy Dzieciom Siłę' provides psychological help for children (younger than 18). It can be reached toll-free 24/7 by dialing 116 111.
- The Polish Psychological Association maintains a toll-free hotline for adults in a mental crisis. The hotline is available 14:00-22:00 at 116 123 (a number that other European Union countries share), and is also available on the website.
- A mental crisis hotline is maintained by the ITAKA Foundation, available 24/7 at 800 70 2222 (toll-free).
More specialized crisis hotlines are available here and here.
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Portugal |
- 112 is the national emergency number in Portugal.
- Voz de Apoio (http://www.vozdeapoio.pt) is anonymous and confidential. You can speak to them by calling 225 50 60 70 or through Skype, face-to-face, or writing.
- Sos Voz Amiga (http://www.sosvozamiga.org) is available daily from 4pm to 12am by calling 213 544 545, 912 802 669, or 963 524 660. Free Green Line callers can call 800 209 899 from 9pm to 12am.
- Sos Estudante (http://sosestudante.pt) provides anonymous, confidential support every day from 8pm to 1am by calling 915 246 060, 969 554 545, 239 484 020 as well as through Skype.
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Peru |
- Ambulance 106, police 105, fire 116
- 113 is national line of health services in Peru.
- Teléfono de la Esperanza: (01) 273-8026, is available from Monday to Saturday from 3pm to 9:30pm.
- Centro Peruano de Suicidología y Prevención del Suicidio (Sentido): (01) 498-2711.
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Romania |
- 112 is the national emergency number in Romania.
- Alianța Română de Prevenție a Suicidului (http://www.antisuicid.com/) is a Romanian support helpline whose mission is to give psychological and emotional support to those who are suicidal or in a psychological crisis. Help is offered by psychologists and Psychology student volunteers. They can be reached at 0800 801 200 and are available between 19:00 and 07:00.
- Asociația de Suicidologie (http://www.preveniresuicid.eu/pagina-principala/) is a Romanian NGO whose mission is to offer emergency counseling to those, regardless of their age, who are in a psychological crisis and may express suicidal ideation. Their helpline, Prevenire Suicid, can be reached at 0800 080 100 or 116 123 and is available 24/7.
- TelVerde antidepresie: 0800 0800 20. A toll-free anti-depression hotline which is available 24/7.
- Helpline anti-anxietate: 0374 456 420. A toll-free anti-anxiety hotline which is available 24/7.
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Russia |
- 112 is the national emergency number in Russia.
- 051 (or 8495051) is a 24-hour emergency number for Moscow residents
- Samaritans (Cherepovets) 9am-9pm: 007 (8202) 577–577
- Suicide helpline: Call (495) 625 3101
- EMERCOM Psychological Service (https://psi.mchs.gov.ru/): +7 (495) 989–50–50
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Serbia |
- SRCE Novi Sad 2pm-11pm: (+381) 21-6623-393 Toll-free: 0800–300–303 (http://www.centarsrce.org/)
- Dr Laza Lazarević Clinic for Suicide Prevention: 011 7777–000
- National Ambulance Number: Call 194
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Singapore |
- 999 and 995 are the national emergency numbers for the police and ambulances in Singapore.
- The Samaritans of Singapore (https://sos.org.sg/) is the only 24-hour, toll-free, confidential suicide prevention hotline in Singapore, for anyone having difficulty coping during a crisis, who are thinking of suicide or affected by suicide."
- The Institute of Mental Health (Singapore) also has a 24-hour Mental Health Helpline (https://www.imh.com.sg/contact-us/ ) if you are facing a mental health crisis or emergency."
- The Singapore Association of Mental Health (http://www.samhealth.org.sg/) is a voluntary welfare organisation that provides a toll-free counselling helpline for those with emotional crisis or mental health conditions.
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Slovakia |
- 112 is the national emergency number in Slovakia
- 051 / 7731 000 – Linka dôvery (Prešov) (Monday: 7.00 – 15.30, Tuesday to Thursday: 7.00. –15.00, Friday: 7.00 – 14.30)
- IPčko.sk (www.ipcko.sk) – Suicide prevention and psychological help (mainly for youth), providing online chat counseling service from 7am to midnight.
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Slovenia |
- 112 is the national emergency number in Slovenia.
- Zaupni telefon Samarijan in Sopotnik (http://www.telefon-samarijan.si/) is available 24-hours a day, 7 days a week. The purpose of the organisation is to be available for a conversation to anyone suffering from distress. The confidential phone call hotline is carried out in accordance with the fundamental principles of the international organisation IFOTES. Qualified volunteers can be reached on the toll-free telephone number 116 123.
- TOM – telefon za otroke in mladostnike (http://www.e-tom.si) is available 7 days a week from 13:00 – 20:00 and is primarily meant for children and adolescents in distress. The telephone functions within the Association of Friends of Youth of Slovenia (ZPMS). It serves the purpose of providing emotional support for children and young people who face various questions, dilemmas or distress during the process of growing up. Advisers are available to callers needing to share their problems or are seeking advice and additional information on the toll-free telephone number 116 111.
- Klic v duševni stiski (http://www.psih-klinika.si/koristne-informacije/klic-v-dusevni-stiski/) is available 7 days a week 19:00 – 7:00. Counsellors of the hotline are trained to work with people and especially trained to talk with people who are having suicidal thoughts. However, you can call for help regardless of the cause of your distress. They are available on the telephone number (01) 520–99–00.
- Ženska svetovalnica – krizni center (http://www.drustvo-zenska-svetovalnica.si/o-nas) is available 24 hours a day, 7 days a week. It is a voluntary women's organisation that works in the field of psycho-social assistance and the self-help of women who are victims of violence. They offer free counseling, information on public service competencies and assistance in organizing self-help groups to women in need. They are available on the telephone number +386 31 233 211.
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South Africa |
- 10111 and 10177 are the national emergency numbers for the police and ambulances in South Africa.
- Suicide Crisis Line: Call 0800 567 567 or SMS 31393
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Spain |
- 112 is the national emergency number in Spain.
- Suicide Crisis Line: Call 024. Available 24/7 and free of charge.
- Teléfono de la Esperanza (http://www.telefonodelaesperanza.org) is open 24 hours a day, 7 days a week, allowing callers to discuss a range of challenges from trauma and suicide to relationship issues. They can be reached by calling 717 003 717.
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Sri Lanka |
- Sri Lanka Sumithrayo – Bandarawela: 011 057 2222662
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Saint Vincent and the Grenadines |
- The Samaritans, St. Vincent: (784) 456 1044
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Sudan |
- Befrienders Khartoum: (249) 11–555–253
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Sweden |
- 112 is the national emergency number in Sweden.
- Självmordslinjen (Suicide prevention hotline) (https://mind.se/hitta-hjalp/sjalvmordslinjen/) is a registered non-profit organisation that has worked with mental health since 1931. The organisation provides a 24-hour email, chat and hotline service, all of which are toll-free. Självmordslinjen can be reached at 90101.
- BRIS – Barnens rätt i samhället (Children's right in society) (https://www.bris.se/) is a children's rights organisation. They offer toll-free and anonymous support for all children and young adults up to the age of 18 through phone and chat every day of the year 14:00 – 21:00. BRIS can be reached at 116 111 but also offers contact to curators through email and contact with other youth through their online forum.
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Switzerland |
- 144 is the national emergency number in Switzerland.
- Die dargebotene Hand (https://www.143.ch/): 143 (helpline for any kind of life crisis and mental health problems)
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Taiwan |
119 is the national emergency number of the ROC (Taiwan)
- MOHW Suicide Prevention Line: 1925 (https://www.mohw.gov.tw/cp-16-48244-1.html)
- Lifeline: 1995 (http://www.life1995.org.tw/)
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Thailand |
- National Emergency Number: 191
- Samaritans of Thailand: (02) 713–6793
- Samaritans of Thailand for English speakers: Call (02) 713–6791
- Mental Health Hotline (Department of Mental Health, Ministry of Public Health): 1323
- National Ambulance Service: Call 1554
- Medical Emergency: 1669
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Tonga |
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Trinidad and Tobago |
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Turkey |
- 112 is the national emergency number in Turkey.
- Social Support Hotline: 183
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Ukraine |
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United Arab Emirates |
- National Committee for the Promotion of Mental Health: Call 920033360
- For Indian expats: Call 800 46342
- National Emergency Number: Call 112 or 999
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United Kingdom |
- 999 and 112 is the national emergency number in the United Kingdom
- 111, Option 2, is the National Health Services' First Response Service for mental health crises and support. This is not available in all areas of the country yet.
- National Suicide Prevention Helpline UK is a helpline offering a supportive listening service to anyone with thoughts of suicide throughout the UK and is open 24/7. This helpline is founded by the charity Suicide Prevention Bristol https://www.spbristol.org/
- National Suicide Prevention Helpline UK can be reached on 0800 689 5652.
- SOS Silence of Suicide is a registered charity supporting children & adults struggling with poor mental health and suicidal ideation. They provide a standard rate phone support service open 8pm until Midnight, Friday to Monday inclusive. You can reach them on 0300 1020 505
- Samaritans (http://www.samaritans.org/) is a registered charity aimed at providing emotional support to anyone in distress or at risk of suicide throughout the United Kingdom. They provide a 24/7, toll-free crisis line, as well as local branches.
- Samaritans Helpline can be reached at 116 123.
- Samaritans also operate an email, chat and letter contact service.
- Samaritans' previous hotline number, 08457 90 90 90, is no longer in use. Calling this line may result in charges for call forwarding.
- Campaign Against Living Miserably (https://www.thecalmzone.net/) is a registered charity based in England. It was launched in March 2006 as a campaign aimed at bringing the suicide rate down among men aged 15–35. It has a limited-hour phone and webchat options.
- CALM (Nationwide) can be reached at 0800 58 58 58 (available every day from 5PM to midnight).
- CALM (London) can be reached at 0808 802 58 58 (available every day from 5PM to midnight).
- CALM webchat can be found at https://www.thecalmzone.net/help/get-help/ (available every day from 5PM to midnight).
- Shout (https://www.giveusashout.org/) is the UK's first free 24/7 text service for anyone in crisis anytime, anywhere. It is a place to go for those struggling to cope and in need of immediate help. Shout is an affiliate of the Crisis Text Line in the U.S.
- PAPYRUS Prevention of Young Suicide (https://www.papyrus-uk.org/) is the UK charity dedicated to the prevention of young suicide. PAPYRUS HOPELINE247 is a free and confidential helpline with trained suicide prevention advisers working with a person at risk, to keep them safe. If you are a young person struggling with thoughts of suicide, or worried that a young person you know may be experiencing suicidal thoughts, contact HOPELINE247
- Call 0800 068 4141
- Text 07860039967
- Email pat@papyrus-uk.org
- Lifeline (https://www.lifelinehelpline.info/) is Northern Ireland's crisis response helpline.
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United States |
- 911 is the national emergency number in the United States.
- 211 is a phone number in the United States for people in crisis who need emergency referrals to social and community services but are not experiencing an immediate life-threatening emergency. Services available vary by state.
- The 988 Suicide & Crisis Lifeline (https://988lifeline.org/) is a 24-hour, toll-free, confidential suicide prevention hotline available to anyone in suicidal crisis or emotional distress. It provides Spanish-speaking counselors, as well as options for deaf and hard of hearing individuals. It is only available in the United States. A 24-hour online chat service is also available.
- The 988 Suicide & Crisis Lifeline can be reached at 988.
- The Lifeline's previous number, 1–800–273–8255, can still be dialed at anytime.
- Nacional de Prevención del Suicidio: 1–888–628–9454
- Deaf or Hard of Hearing: Use your preferred relay service or dial 711 then 988
- The Veterans Crisis Line (https://www.veteranscrisisline.net/) is a 24-hour, toll-free hotline that provides phone, webchat, and text options available to military veterans and their families. It provides options for deaf and hard of hearing individuals.
- The Veterans Crisis Line can be reached at 988 or 1–800–273–8255, followed by Pressing 1
- The hotline can also be reached by texting to 838255.
- It can additionally be reached by online chat on the Veterans Crisis Line website.
- The Crisis Text Line (crisistextline.org) is a 24/7, nationwide crisis-intervention text-message hotline.
- The Crisis Text Line can be reached by texting HOME to 741–741.
- Samaritans USA (http://www.samaritansusa.org/) is a registered charity aimed at providing emotional support to anyone in distress or at risk of suicide throughout the United States.[9]
- The Trevor Project (http://www.thetrevorproject.org/) is a nationwide organization that provides a 24-hour phone hotline, as well as 24-hour webchat and text options, for LGBTQ+ and questioning youth.
- The TrevorLifeline can be reached at 1–866–488–7386.
- TrevorChat can be found at https://www.thetrevorproject.org/get-help/
- TrevorText can be reached by texting START to 678–678
- Trans Lifeline (https://www.translifeline.org/) is a nonprofit organization that is created by and for the transgender community, providing crisis intervention hotlines, staffed by transgender individuals, available in the United States and Canada.
- The Trans Lifeline can be reached at 1–877–565–8860.
- The Youthline (https://www.theyouthline.org/) is a free teen-to-teen crisis support and help line run by a nonprofit. Between the hours of 4 -10 pm PST daily, teens are available for peer support via phone and text. Otherwise, the line is staffed by adult crisis responders 24/7.
- CALL (24/7): 877-968-8491
- TEXT (4–10 pm PST): 'teen2teen' to 839863
- CHAT (4–10 pm PST) https://www.theyouthline.org/
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Uruguay |
- Linea de Vida 24hrs: Telefono 08000767 y *0767
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