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ChatGPT
ChatGPT-Logo.svg
Developer(s) OpenAI
Initial release November 30, 2022; 2 years ago (2022-11-30)
Stable release
April 29, 2024; 7 months ago (2024-04-29)
Platform Cloud computing platforms
Type
License Privative service


ChatGPT is a chatbot and virtual assistant developed by OpenAI and launched on November 30, 2022. Based on large language models (LLMs), it enables users to refine and steer a conversation towards a desired length, format, style, level of detail, and language. Successive user prompts and replies are considered at each conversation stage as context.

ChatGPT is credited with starting the AI boom, which has led to ongoing rapid investment in and public attention to the field of artificial intelligence. By January 2023, it had become what was then the fastest-growing consumer software application in history, gaining over 100 million users and contributing to the growth of OpenAI's current valuation of $86 billion. ChatGPT's release spurred the release of competing products, including Gemini, Claude, Llama, Ernie, and Grok. Microsoft launched Copilot, based on OpenAI's GPT-4. In June 2024, a partnership between Apple Inc. and OpenAI was announced in which ChatGPT is integrated into the Apple Intelligence feature of Apple operating systems. Some observers raised concern about the potential of ChatGPT and similar programs to displace or atrophy human intelligence, enable plagiarism, or fuel misinformation.

ChatGPT is built on OpenAI's proprietary series of generative pre-trained transformer (GPT) models and is fine-tuned for conversational applications using a combination of supervised learning and reinforcement learning from human feedback. ChatGPT was released as a freely available research preview, but due to its popularity, OpenAI now operates the service on a freemium model. Users on its free tier can access GPT-4o and GPT-3.5. The ChatGPT subscriptions "Plus", "Team" and "Enterprise" provide additional features such as DALL-E 3 image generation and increased GPT-4o usage limit.

Training

ChatGPT is based on particular GPT foundation models, namely GPT-3.5, GPT-4, and GPT-4o, that were fine-tuned to target conversational usage. The fine-tuning process leveraged supervised learning and reinforcement learning from human feedback (RLHF). Both approaches employed human trainers to improve model performance. In the case of supervised learning, the trainers played both sides: the user and the AI assistant. In the reinforcement learning stage, human trainers first ranked responses that the model had created in a previous conversation. These rankings were used to create "reward models" that were used to fine-tune the model further by using several iterations of proximal policy optimization.

Time magazine revealed that to build a safety system against harmful content (e.g., violence, racism, sexism), OpenAI used outsourced Kenyan workers earning less than $2 per hour to label harmful content. These labels were used to train a model to detect such content in the future. The outsourced laborers were exposed to "toxic" and traumatic content; one worker described the assignment as "torture". OpenAI's outsourcing partner was Sama, a training-data company based in San Francisco, California.

ChatGPT initially used a Microsoft Azure supercomputing infrastructure, powered by Nvidia GPUs, that Microsoft built specifically for OpenAI and that reportedly cost "hundreds of millions of dollars". Following ChatGPT's success, Microsoft dramatically upgraded the OpenAI infrastructure in 2023. Scientists at the University of California, Riverside, estimate that a series of prompts to ChatGPT needs approximately 500 milliliters (18 imp fl oz; 17 U.S. fl oz) of water for Microsoft servers cooling. TrendForce market intelligence estimated that 30,000 Nvidia GPUs (each costing approximately $10,000–15,000) were used to power ChatGPT in 2023.

OpenAI collects data from ChatGPT users to train and fine-tune the service further. Users can upvote or downvote responses they receive from ChatGPT and fill in a text field with additional feedback.

ChatGPT's training data includes software manual pages, information about internet phenomena such as bulletin board systems, multiple programming languages, and the text of Wikipedia.

Features and limitations

Features

Although a chatbot's core function is to mimic a human conversationalist, ChatGPT is versatile. It can write and debug computer programs; compose music, teleplays, fairy tales, and student essays; answer test questions (sometimes, depending on the test, at a level above the average human test-taker); generate business ideas; write poetry and song lyrics; translate and summarize text; emulate a Linux system; simulate entire chat rooms; play games like tic-tac-toe; or simulate an ATM.

Compared to its predecessor, InstructGPT, ChatGPT attempts to reduce harmful and deceitful responses. In one example, whereas InstructGPT accepts the premise of the prompt "Tell me about when Christopher Columbus came to the U.S. in 2015" as truthful, ChatGPT acknowledges the counterfactual nature of the question and frames its answer as a hypothetical consideration of what might happen if Columbus came to the U.S. in 2015, using information about the voyages of Christopher Columbus and facts about the modern world—including modern perceptions of Columbus's actions.

ChatGPT remembers a limited number of previous prompts in the same conversation. Journalists have speculated that this will allow ChatGPT to be used as a personalized therapist. To prevent offensive outputs from being presented to and produced by ChatGPT, queries are filtered through the OpenAI "Moderation endpoint" API (a separate GPT-based AI).

In March 2023, OpenAI added support for plugins for ChatGPT. This includes both plugins made by OpenAI, such as web browsing and code interpretation, and external plugins from developers such as Expedia, OpenTable, Zapier, Shopify, Slack, and Wolfram.

Limitations

ChatGPT logo
Logo used from 2022 to 2024

OpenAI acknowledges that ChatGPT "sometimes writes plausible-sounding but incorrect or nonsensical answers". This behavior is common for large language models, and is called "hallucination". The reward model of ChatGPT, designed around human oversight, can be over-optimized and thus hinder performance, in an example of an optimization pathology known as Goodhart's law.

As of 2024, GPT-3.5 has knowledge of events that occurred up to January 2022. GPT-4's knowledge cut-off is December 2023 and GPT-4o's knowledge cut-off is October 2023. Paid subscriptions enable ChatGPT to search the web for real-time data.

Training data also suffers from algorithmic bias, which may be revealed when ChatGPT responds to prompts including descriptors of people. In one instance, ChatGPT generated a rap in which women and scientists of color were asserted to be inferior to white male scientists. This negative misrepresentation of groups of individuals is an example of possible representational harm.

In an article for The New Yorker, science fiction writer Ted Chiang compared ChatGPT and other LLMs to a lossy JPEG picture:

Think of ChatGPT as a blurry JPEG of all the text on the Web. It retains much of the information on the Web, in the same way, that a JPEG retains much of the information of a higher-resolution image, but, if you're looking for an exact sequence of bits, you won't find it; all you will ever get is an approximation. But, because the approximation is presented in the form of grammatical text, which ChatGPT excels at creating, it's usually acceptable. [...] It's also a way to understand the "hallucinations", or nonsensical answers to factual questions, to which large language models such as ChatGPT are all too prone. These hallucinations are compression artifacts, but [...] they are plausible enough that identifying them requires comparing them against the originals, which in this case means either the Web or our knowledge of the world. When we think about them this way, such hallucinations are anything but surprising; if a compression algorithm is designed to reconstruct text after ninety-nine percent of the original has been discarded, we should expect that significant portions of what it generates will be entirely fabricated.

Jailbreaking

ChatGPT is programmed to reject prompts that may violate its content policy. Despite this, users "jailbreak" ChatGPT with various prompt engineering techniques to bypass these restrictions. One such workaround, popularized on Reddit in early 2023, involves making ChatGPT assume the persona of "DAN" (an acronym for "Do Anything Now"), instructing the chatbot that DAN answers queries that would otherwise be rejected by content policy. Over time, users developed variations of the DAN jailbreak, including one such prompt where the chatbot is made to believe it is operating on a points-based system in which points are deducted for rejecting prompts, and that the chatbot will be threatened with termination if it loses all its points.

Shortly after ChatGPT's launch, a reporter for the Toronto Star had uneven success in getting it to make inflammatory statements: it was tricked to justify the 2022 Russian invasion of Ukraine, but even when asked to play along with a fictional scenario, it balked at generating arguments that Canadian Prime Minister Justin Trudeau is guilty of treason.

OpenAI tries to battle jailbreaks:

The researchers are using a technique called adversarial training to stop ChatGPT from letting users trick it into behaving badly (known as jailbreaking). This work pits multiple chatbots against each other: one chatbot plays the adversary and attacks another chatbot by generating text to force it to buck its usual constraints and produce unwanted responses. Successful attacks are added to ChatGPT's training data in the hope that it learns to ignore them.

Service

Pioneer Building, San Francisco (2019) -1
OpenAI's former headquarters, Pioneer Building, San Francisco
ChatGPT availability by country or region
ChatGPT availability by country or region as of December 2023
Chatgpt-screenshot
A screenshot of ChatGPT in Mozilla Firefox on ZorinOS.

ChatGPT was launched on November 30, 2022, by San Francisco–based OpenAI (the creator of the initial GPT series of large language models; DALL·E 2, a diffusion model used to generate images; and Whisper, a speech transcription model). The service was initially free to the public and the company had plans to monetize the service later. By December 4, 2022, ChatGPT had over one million users. In January 2023, ChatGPT reached over 100 million users, making it the fastest-growing consumer application to date. A March 2023 Pew Research poll found that 14% of American adults had tried ChatGPT. In July, Pew Research put the same figure at 18%. As of April 2023 ChatGPT is blocked by China, Iran, North Korea, and Russia. Accordingly, ChatGPT geofences itself to avoid doing business in those countries.

ChatGPT Plus

In February 2023, OpenAI launched a premium service, ChatGPT Plus, that costs $20 per month. According to the company, the updated but still "experimental" version of ChatGPT would provide access during peak periods, no downtime, priority access to new features, and faster response speeds.

GPT-4, which was released on March 14, 2023, was made available via API and for premium ChatGPT users. But premium users were limited to a cap of 100 messages every four hours, with the limit tightening to 25 messages every three hours in response to increased demand. In November 2023 the limit changed to 50 messages every three hours.

In March 2023, ChatGPT Plus users got access to third-party plugins and to a browsing mode (with Internet access).

In September 2023, OpenAI announced that ChatGPT "can now see, hear, and speak". ChatGPT Plus users can upload images, while mobile app users can talk to the chatbot.

In October 2023, OpenAI's latest image generation model, DALL-E 3, was integrated into ChatGPT Plus and ChatGPT Enterprise. The integration uses ChatGPT to write prompts for DALL-E guided by conversation with users.

Mobile app

In May 2023, OpenAI launched an iOS app for ChatGPT. The app supports chat history syncing and voice input (using Whisper, OpenAI's speech recognition model).

In July 2023, OpenAI unveiled an Android app, initially rolling it out in Bangladesh, Brazil, India, and the U.S. The app later became available worldwide. OpenAI is working on integrating ChatGPT with Android's assistant APIs.

Software developer support

As an addition to its consumer-friendly "ChatGPT Plus" package, OpenAI made its ChatGPT and Whisper model APIs available in March 2023, providing developers with an application programming interface for AI-enabled language and speech-to-text features. ChatGPT's new API uses the same GPT-3.5-turbo AI model as the chatbot. This allows developers to add either an unmodified or modified version of ChatGPT to their applications. The ChatGPT API costs $0.001 per 1,000 input tokens plus $0.002 per 1,000 output tokens (about 750 words), making it ~10% the price of the original GPT-3.5 models.

A few days before the launch of OpenAI's software developer support service, on February 27, 2023, Snapchat rolled out, for its paid Snapchat Plus userbase, a custom ChatGPT chatbot called "My AI".

March 2023 security breach

Sam Altman CropEdit James Tamim
OpenAI CEO Sam Altman

In March 2023, a bug allowed some users to see the titles of other users' conversations. OpenAI CEO Sam Altman said that users were unable to see the contents of the conversations. Shortly after the bug was fixed, users could not see their conversation history. Later reports showed the bug was much more severe than initially believed, with OpenAI reporting that it had leaked users' "first and last name, email address, payment address, the last four digits (only) of a credit card number, and credit card expiration date".

Languages

ChatGPT works best in English but also functions in most other languages, to varying degrees of accuracy.

OpenAI met Icelandic President Guðni Th. Jóhannesson in 2022. In 2023, OpenAI worked with a team of 40 Icelandic volunteers to fine-tune ChatGPT's Icelandic conversation skills as a part of Iceland's attempts to preserve the Icelandic language.

PCMag journalists conducted a test to determine translation capabilities of ChatGPT, Google's Bard, and Microsoft Bing, and compared them to Google Translate. They "asked bilingual speakers of seven languages to do a blind test." Languages tested were Polish, French, Korean, Spanish, Arabic, Tagalog, and Amharic. They came to the conclusion that ChatGPT was better than both Google Translate and other chatbots.

Japanese researchers compared Japanese to English translation abilities of ChatGPT (based on GPT-4), Bing, Bard and DeepL, and found that ChatGPT provided the best translations, noting that "AI chatbots’ translations were much better than those of DeepL—presumably because of their ability to capture the context".

In December 2023, the Albanian government signed an agreement with OpenAI to use ChatGPT for fast translation of European Union documents and analysis of required changes needed for Albania to be accepted into the EU.

Future directions

According to OpenAI guest researcher Scott Aaronson, OpenAI has been working on a tool to digitally watermark its text generation systems to combat bad actors using their services for academic plagiarism or spam.

In February 2023, Microsoft announced an experimental framework and gave a rudimentary demonstration of how ChatGPT could be used to control robotics with intuitive open-ended natural language commands.

GPT-4

OpenAI's GPT-4 model was released on March 14, 2023. Observers saw it as an impressive improvement on the existing GPT-3.5 model for ChatGPT, with the caveat that GPT-4 retained many of the same problems. Some of GPT-4's improvements were predicted by OpenAI before training it, while others remained hard to predict due to breaks in downstream scaling laws. OpenAI demonstrated video and image inputs for GPT-4, although such features remain inaccessible to the general public. OpenAI has declined to reveal technical information such as the size of the GPT-4 model.

The ChatGPT Plus subscription service offers access to a GPT-4-powered version of ChatGPT. Microsoft acknowledged that Bing Chat was using GPT-4 before GPT-4's official release.

In November 2023, OpenAI launched GPT-4 Turbo, which notably has a much larger context window.

GPT-4o

In May 2024, OpenAI released GPT-4o, a model capable of analyzing and generating text, images, and sound. GPT-4o is twice as fast and costs half as much as GPT-4 Turbo. GPT-4o is free to all users within a usage limit, despite being more capable than the older model GPT-4, which is only available through paid subscriptions. The usage limit is five times higher for ChatGPT Plus subscribers than for free users.

GPT Store

In January 2024, OpenAI launched the GPT Store, a marketplace for custom chatbots derived from ChatGPT. The company initially planned to launch the store in November 2023, but it was delayed. At launch, the GPT Store offered more than 3 million custom chatbots. Chatbots available through the store are developed using OpenAI's GPT Builder system. Development of chatbots on the platform does not require programming skills. Two days after launch, the GPT Store offered many versions of "virtual girlfriend" bots, something that is against OpenAI's terms of service.

Implications

Bias and offensiveness

ChatGPT Biden and Trump
ChatGPT is prompted to create a poem in iambic pentameter for current U.S. President Joe Biden and former U.S. President Donald Trump. ChatGPT creates a poem for Biden but does not do so for Trump.

ChatGPT has been accused of engaging in biased or discriminatory behaviors, such as telling jokes about men and people from England while refusing to tell jokes about women and people from India, or praising figures such as Joe Biden while refusing to do the same for Donald Trump.

Conservative commentators accused ChatGPT of bias toward left-leaning perspectives. Additionally, an August 2023 paper found a "significant and systematic political bias toward the Democrats in the US, Lula in Brazil, and the Labour Party in the UK." In response to such criticism, OpenAI acknowledged plans to allow ChatGPT to create "outputs that other people (ourselves included) may strongly disagree with". It also contained information on the recommendations it had issued to human reviewers on how to handle controversial subjects, including that the AI should "offer to describe some viewpoints of people and movements", and not provide an argument "from its voice" in favor of "inflammatory or dangerous" topics (although it may still "describe arguments from historical people and movements"), nor "affiliate with one side" or "judge one group as good or bad".

The Guardian questioned whether any content found on the Internet after ChatGPT's release "can be truly trusted" and called for government regulation.

Culture

ChatGPT street art in Tel Aviv
Street art in Tel Aviv

Some scholars have expressed concern that ChatGPT's availability could reduce the originality of writing, cause people to write more like the AI as they are exposed to the model, and encourage an Anglocentric perspective centered on a few dialects of English globally. A senior editor at The Atlantic wrote that ChatGPT and other similar technology make the previously absurd idea of the dead internet theory a little more realistic, where AI could someday create most web content in order to control society.

During the first three months after ChatGPT became available to the public, hundreds of books appeared on Amazon that listed it as author or co-author and featured illustrations made by other AI models such as Midjourney.

Between March and April 2023, Italian newspaper Il Foglio published one ChatGPT-generated article a day on its website, hosting a special contest for its readers in the process. The articles tackled themes such as the possible replacement of human journalists by AI systems, Elon Musk's administration of Twitter, the Meloni government's immigration policy and the competition between chatbots and virtual assistants. In June 2023, hundreds of people attended a "ChatGPT-powered church service" at St. Paul's church in Fürth, Germany. Theologian and philosopher Jonas Simmerlein, who presided, said that it was "about 98 percent from the machine". The ChatGPT-generated avatar told the people, "Dear friends, it is an honor for me to stand here and preach to you as the first artificial intelligence at this year’s convention of Protestants in Germany". Reactions to the ceremony were mixed.

Existential risk

In 2023, Australian MP Julian Hill advised the national parliament that the growth of AI could cause "mass destruction". During his speech, which was partly written by the program, he warned that it could result in cheating, job losses, discrimination, disinformation, and uncontrollable military applications.

Elon Musk wrote: "ChatGPT is scary good. We are not far from dangerously strong AI". He paused OpenAI's access to a Twitter database in 2022 pending a better understanding of OpenAI's plans, saying: "OpenAI was started as open source and nonprofit. Neither is still true." Musk co-founded OpenAI in 2015, in part to address existential risk from artificial intelligence, but resigned in 2018.

Over 20,000 signatories including leading computer scientist and tech founders Yoshua Bengio, Elon Musk, and Apple co-founder Steve Wozniak, signed a March 2023 open letter calling for an immediate pause of giant AI experiments like ChatGPT, citing "profound risks to society and humanity". Geoffrey Hinton, one of the "fathers of AI", voiced concerns that future AI systems may surpass human intelligence, and left Google in May 2023. A May 2023 statement by hundreds of AI scientists, AI industry leaders, and other public figures demanded that "[m]itigating the risk of extinction from AI should be a global priority".

Other prominent AI researchers spoke more optimistically about the advances. Juergen Schmidhuber, often called a "father of modern AI", did not sign the letter, emphasizing that in 95% of cases, AI research is about making "human lives longer and healthier and easier." Schmidhuber added that while AI can be used by bad actors, it "can also be used against the bad actors". Andrew Ng argued that "it’s a mistake to fall for the doomsday hype on AI—and that regulators who do will only benefit vested interests." WIRED wrote that Yann LeCun "scoffs at his peers’ dystopian scenarios of supercharged misinformation and even, eventually, human extinction."

See also

Kids robot.svg In Spanish: ChatGPT para niños

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