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Sodexo S.A.
Formerly
Société d'Exploitation Hotelière
Société Anonyme
Traded as EuronextSW
CAC Next 20 component
Industry Conglomerate
Founded 1966; 58 years ago (1966)
in Marseilles, France
Founder Pierre Bellon
Headquarters ,
France
Area served
Worldwide
Key people
Services Foodservice, facility management, service vouchers
Revenue Decrease 17.43 billion (2021)
Operating income
Increase €339 million (2021)
Increase €137 million (2021)
Total assets Increase €18.99 billion (2021)
Total equity Increase €3.17 billion (2021)
Number of employees
Decrease 412,000 (2021)
Subsidiaries Sodexo Justice Services
Sodexo striped cups
Cups with Sodexo markings at Baptist Hospital of Pensacola

Sodexo (formerly Sodexho Alliance) is a French food services and facilities management company headquartered in the Paris suburb of Issy-les-Moulineaux. It has 428,237 employees as of 2019 and a presence in 80 countries.

For fiscal year 2020 (ending August 2019) revenues reached €22.0 billion, with a market capitalization of €15.8 billion. Its revenues by region are 47% from North America, 38% from Europe, and 15% from other areas.

Sodexo serves many sectors, including private corporations, government agencies, schools from preschool through university (including seminaries and trade schools), hospitals and clinics, assisted-living facilities, military bases, and prisons. As of 2016 subsidiary Sodexo Justice Services operated support services in 122 prisons in eight countries, including 42 in the Netherlands, 34 in France, and others in Belgium, Italy, Spain, and Chile, as well as directly running 5 prisons in the UK.

History

The company was launched in 1966 by Pierre Bellon (Chairman) in Marseille, France, initially serving company restaurants, schools and hospitals under the name Société d'Exploitation Hotelière (English: Hotel Services Corporation). Today Sodexo is on the Fortune Global 500 list and the second largest employer among all French multi-national corporations.

Throughout the 1970s, the company expanded in France and internationally; first in Belgium, then Africa, and finally the Middle East. After an initial public offering on the Paris Bourse in 1983, the firm continued its expansion into North America, South America, Japan, South Africa and Russia.

In 1997 Société d'Exploitation Hotelière's holding company changed its name to Sodexho, and joined forces with Universal Ogden Services, the leading remote-site service provider in the U.S.

On January 11, 1995, Sodexo S.A. acquired food company Gardner Merchant Ltd. from Cinven and CVC Capital Partners

In 1998, Sodexho merged with Marriott Management Services, at the time one of the largest food services companies in North America. Included in the merger was a name change to Sodexho Marriott Services. The merger helped the company become one of the largest food services providers in the United States. In June 2001, Sodexho acquired complete control of Sodexho Marriott Services.

In 2002, Sodexho was listed on the New York Stock Exchange, but the company withdrew its listing in 2007. As of 2017, the company is listed on Euronext Paris under the symbol SW and trades stocks over-the-counter under the symbols SDXOF and SDXAY.

In 2005, Michel Landel was appointed Chief Executive Officer, succeeding Pierre Bellon, who continues as Chairman of the Board of Directors.

In the summer of 2006, the company made headlines for concluding a deal with retired NBA Hall of Famer and entrepreneur, Magic Johnson and Magic Food Provisions, a subsidiary of Magic Johnson Enterprises. The initiative includes a marketing agreement and the formation of SodexhoMAGIC, LLC, a new joint venture that is 51 percent owned by Johnson.

In 2007, Sodexho launched its catering arm in United Kingdom schools, using the brand name "For you...".

In 2008, Sodexho changed its name to Sodexo, dropping the h in order to make the name easier to pronounce in many languages worldwide.

In August 2009, Sodexo acquired the in-home care services company, Comfort Keepers. Comfort Keepers provides non-medical, in-home care for adults and seniors. It is an international franchise system with locally owned and operated franchise offices, and is headquartered in Dayton, Ohio. The company was launched in 1998. Comfort Keepers franchises are located throughout the United States, Canada, Australia, France, Ireland, Portugal, Singapore, and the United Kingdom. As of June 2016, Comfort Keepers had 500 franchisees running 750 offices in the United States and internationally. Comfort Keepers was named by INC. Magazine as one of the fastest-growing franchise systems in the United States in 2007. In 2016, Comfort Keepers was ranked number seven by Forbes as a "Top Franchise to Buy" in the lowest investment category.

The DiversityInc Top 50 Companies for Diversity is the leading assessment of diversity management in the US economy and globally. In 2010, Sodexo ranked number one. According to the report, Sodexo "has led every other company in its ability to implement measure and assess strong internal diversity initiatives".

In 2010, Sodexo entered into two new partnerships: the first one with United Coffee, who will supply Sodexo with machines as well as fair-trade certified coffees; the other one with Numi, from which Sodexo has selected 100% organic teas.

In 2011, Sodexo entered an eight-year contract with the US government, by which the company committed itself to provide food services to 51 United States Marine Corps mess halls.

In January 2016, Lorna C. Donatone was appointed head of Sodexo's North American business operations and CEO of its school operations worldwide.

In a 2018 shareholders meeting, Denis Machuel replaced Michel Landel as CEO.

Food services and facilities management

Sodexo Crossroads Cafe
Crossroads Cafe at LaBelle High School, operated by Sodexo. Sodexo typically sets up various stations offering different foods in its cafeterias, as can be seen in the photo.

Sodexo offerings range from food service operations including staff restaurants, catering, executive dining, vending, and meal delivery, to integrated facilities management services that include both soft services (reception, concierge, cleaning, pantry, laundry, groundskeeping, waste management, vendor management, etc.) and hard services (HVAC system, electrical systems including substations up to 220kV, energy efficiency & sustainability services, plumbing/water treatment plant/sewage treatment plant operation, annual equipment operation & maintenance contracts, project management, etc.).

Service vouchers and cards

One of the top-two companies worldwide in this sector, Sodexo provides companies and public authorities with meal passes, restaurant vouchers, mobility passes, leisure passes, book cards, and training vouchers. In China and the US, it operates a stored-value card system in cooperation with multiple restaurants. Freedompay is used to power some of these deployments.

Name change

The company changed its official name from Sodexho Alliance to simply Sodexo after a shareholder vote at the company's annual general meeting on 22 January 2008. The reason for removing the letter 'h' from Sodexho, cited in the group's 2007 annual report, is that "in certain languages an 'x' followed by an 'h' is difficult to pronounce". The company's corporate website also states that it draws emphasis away from the hotel services industry they were once associated with, as they now focus on many other directions. The Sod part of the name remains unchanged. The logo of the company was also changed, dropping the five stars to a single star. The bar of the letter 'x' is also now curved, like a smile, supposedly suggestive of the company's claimed desire to constantly seek and increase the satisfaction of their clients.

See also

Kids robot.svg In Spanish: Sodexo para niños

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