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Govia Thameslink Railway
GoviaThameslinkRailway.png
700019 Shepreth Branch Junc 210619.jpg
A Thameslink Class 700 at Shepreth Branch Junction, south of Cambridge in 2019
Franchise(s):
  • Thameslink, Southern and Great Northern
  • 14 September 2014 – 1 April 2028
Main region(s):
  • South East England
  • Greater London
  • East of England
Stations operated: 238
National Rail abbreviation: GN, GX, SN, TL
Parent company:

Govia Thameslink Railway (GTR) is a large British company that runs trains. It operates a big railway network called the TSGN rail franchise.

GTR runs trains under four main names:

GTR is part of a bigger company called Govia. Govia is a partnership between a British company, Go-Ahead Group (which owns 65%), and a French company, Keolis (which owns 35%).

GTR took over running these train services on 14 September 2014. By July 2015, it became the largest train company in the UK. It had the most passengers, staff, and trains. GTR's contract is a bit different. All the money from ticket sales goes straight to the government. In return, the government pays GTR a set amount of money to run the trains.

GTR has brought in many new trains, including the Class 387 , Class 700 , and Class 717 models. The company also planned to spend £50 million to improve the 239 stations it manages. These improvements included making stations easier to access, updating information screens, and having staff available for longer hours.

Over the years, GTR has faced some challenges. In May 2018, they introduced a new timetable. However, they had to switch to a temporary timetable with fewer trains because of frequent service problems. During the COVID-19 pandemic, GTR reduced its services a lot. More recently, GTR was one of several train companies affected by railway strikes in the UK from 2022 to 2024.

How GTR Started

Joining Train Services Together

In 2006, the Thameslink and Great Northern train services were combined. This was done because of a big project called the Thameslink Programme, which aimed to improve train lines.

Later, in 2012, the British government decided to combine even more services into one big franchise. This included trains from First Capital Connect, Southern (and Gatwick Express), and some routes from Southeastern. This new, larger franchise was named the Thameslink, Southern and Great Northern franchise (TSGN).

The government chose Govia Thameslink Railway to run this new, big train service on 23 May 2014.

GTR Takes Over

Govia Thameslink Railway (GTR) officially started running services on 14 September 2014. At first, GTR managed 122 stations and operated 226 trains. The separate names, Thameslink and Great Northern, were kept.

In July 2015, the Southern and Gatwick Express services also joined GTR. This made GTR the largest train company in the UK.

The way GTR's contract works is special. Unlike many other train companies, GTR does not keep the money from ticket sales. Instead, all the money goes to the government. The government then pays GTR a fixed amount to operate the trains. This setup was chosen because there were many big engineering projects planned around London. This type of contract helped manage the risks during these busy times.

Changes and Challenges

In December 2015, GTR announced that most of its ticket prices would not increase much. The average fare rise for the next year was only 0.8%.

However, GTR faced criticism for its performance in June 2016. Many people, including the Mayor of London Sadiq Khan, were unhappy with the train services. There were also disagreements with staff about how trains were operated. In July 2016, GTR had to cancel 15% of Southern services for a few weeks to try and make things more reliable.

Due to the COVID-19 pandemic, fewer people were traveling. So, GTR significantly reduced its services by mid-2020. For example, Gatwick Express services were stopped between March 2020 and April 2022.

In March 2022, the government extended GTR's contract until at least April 2025, with a possible extension to April 2028.

GTR was also affected by the 2022–2024 United Kingdom railway strikes. These were the first national rail strikes in the UK in 30 years. Many GTR workers voted to strike over pay and working conditions. Because of this, GTR could only run a very limited number of trains on strike days.

Thameslink and Great Northern Services

Thameslink and Great Northern passenger numbers 2012 to 2015
Govia and Thameslink passenger numbers from 2010 to 2019.

GTR has been running Thameslink and Great Northern services since September 2014.

  • Thameslink is a long route that goes through London from north to south. It connects places like Bedford to Brighton. It also serves London Gatwick Airport and London Luton Airport.
  • Great Northern services run on the southern part of Britain's East Coast Main Line. These trains go to and from London King's Cross and Moorgate. Destinations include Hertford North, Welwyn Garden City, Stevenage, Peterborough, Cambridge, and King's Lynn.

In May 2018, GTR introduced a new timetable. This included new direct services through the Canal Tunnels to places Thameslink hadn't served before. However, because of many delays and problems across the network, GTR had to create a temporary timetable with fewer trains. This temporary timetable started in July 2018.

Great Northern Train Routes

Since May 2018, many Great Northern services on the East Coast Main Line have been renamed Thameslink. Most of these trains now travel through central London and are part of the Thameslink network.

The only services that still use the Great Northern name are:

  • Trains on the Northern City Line.
  • Stopping trains to and from Cambridge and Letchworth Garden City.
  • Express trains to and from Cambridge, Ely, King's Lynn, and Peterborough (during busy times).

Southern and Gatwick Express Services

Watford Junction railway station MMB 06 377212
Southern Class 377 at Watford Junction

The Southern and Gatwick Express train brands joined Govia Thameslink Railway on 26 July 2015.

  • Southern trains run from London Victoria and London Bridge. They go through many South London areas like Croydon and Sutton. They also connect to towns further away, such as Brighton, Eastbourne, Horsham, and Portsmouth. Southern also runs services from Milton Keynes to South Croydon.
  • Gatwick Express is a special service that runs directly from London Victoria to Gatwick Airport and Brighton. Southern has operated this service since 2008.

Improvements and Plans

Harpenden Train Station
Upgrades at Harpenden station included longer platforms, a new footbridge with lifts, new waiting rooms, and better lighting.

GTR had many plans to improve its services and stations. They planned to invest £50 million into the 239 stations they manage.

Some of their plans included:

  • Improving all 239 stations, making them easier to access.
  • Replacing old electronic information screens with new ones.
  • Working with local councils to redevelop stations like St Albans and Luton.
  • Increasing the hours that staff are available at many stations. The 100 busiest stations would have staff from the first train to the last.
  • Expanding the use of 'the key' smartcard, which Southern had already started using.
  • Providing free Wi-Fi at 104 stations.
  • Spending £1.5 million on improving station access, including more bike storage and electric vehicle charging points.

GTR also aimed to improve train services, such as:

  • Having trains run every half-hour from King's Lynn to London.
  • Introducing direct services from Peterborough, Cambridge, and other areas to places like Tattenham Corner and Horsham.
  • Increasing Great Northern suburban services to four trains per hour on some routes.
  • Having Great Northern suburban trains run to Moorgate on weekends and weekday evenings.
  • Increasing train capacity from Uckfield to London during busy times by 50%.
  • Doubling the number of Thameslink services that run overnight.
  • Having Sevenoaks Thameslink services run on Saturdays.
  • Working to extend the Oyster card network to more stations like Epsom, Gatwick Airport, and Luton Airport Parkway.
  • Using new Class 387 Electrostars for King's Lynn express services.

Train Fleet

GTR has introduced many new trains to its network.

To replace older trains and expand the Thameslink network, 115 new Class 700 trains were ordered. These trains, which are either eight or twelve carriages long, started running between 2016 and 2019.

Because the Class 700 trains were delayed, 29 Class 387 trains were also ordered for the Thameslink route. These trains started service in 2014. It was originally planned that these Class 387s would move to another company, Great Western Railway, once the Class 700s arrived. However, Great Western Railway ordered their own new Class 387s. So, GTR's Class 387s were instead moved to the Great Northern route after the Class 700s were delivered.

GTR also ordered 25 new six-car trains to replace older Class 313 units. These older trains had been running on the Great Northern suburban services to Moorgate for 40 years. Siemens was chosen to build these new trains in December 2015. They were named the Class 717 in June 2016 and first started service in September 2018.

In September 2022, three Class 171 trains were moved to another company, East Midlands Railway. The remaining Class 171 trains were changed into shorter two- or three-car trains.

In April 2023, GTR looked for between 21 and 30 new trains to add more capacity for their Great Northern route. In March 2024, it was announced that Great Northern would lease all 30 Class 379 trains that were previously used by another company, Greater Anglia. These trains were ready for service by November 2024 and were expected to start running in 2025.

In May 2023, the Southern Class 313 trains were taken out of service.

In November 2024, Southeastern announced that 13 Class 377 trains would be moved from Southern. The first two trains were expected to move before December 2024, with the rest moving before December 2025.

Current Trains Used by GTR

Family Class Image Type Top speed Number Carriages Routes operated Built
mph km/h
Southern
Bombardier Turbostar 171/2 Class 171 Hastings 13745676313.jpg
171804Collington.jpg
DMU 100 160 1 3 Brighton Main Line (London Bridge to South Croydon)
Oxted line (to Uckfield only)
East Coastway line
Marshlink line
2003–04
171/7 12
171/8 4 2

Southern Class 171-4-8.png
Bombardier Electrostar 377/1 377 322 of Southern at St Denys, Southampton.jpg
Southern 377 at Hemel Hempstead.JPG
Southern Class 377701 (42130818171).jpg
EMU 64 4 Entire Southern network apart from sections between Hurst Green and Uckfield & between Ore and Ashford International 2001–05
377/2 15
377/3 28 3
377/4 75 4
377/6 26 5
377/7 8


387/2 387204 Gatwick Airport.jpg 110 177 5 (Varies) 4 Units borrowed from Gatwick Express on a rotational basis according to demand.
Brighton Main Line
East Coastway line
West Coastway line (Brighton to Southampton Central)
2016–17
Gatwick Express Class 387-2.png
Gatwick Express
Bombardier Electrostar

387

Gatwick Express 387210 , Clapham Junction 24.3.18.jpg EMU 110 177 22 4 Gatwick Express services between London Victoria & Brighton 2015–2016
Great Northern
Bombardier Electrostar

379

Tottenham Hale BR station 20161116 091106 (40816506833).jpg EMU 100 160 30 4 Great Northern express services between London King's Cross & Ely / King's Lynn / Peterborough and Great Northern semi-fast services between London King's Cross & Letchworth Garden City / Cambridge 2010–2011
GA Class 379 w-pantograph.png

387

387115 Shepreth Branch Junc 210619.jpg Thatcham - c2c 387306 approaching from Newbury.JPG 110 177 38 4 Great Northern express services between London King's Cross & Ely / King's Lynn / Peterborough and Great Northern semi-fast services between London King's Cross & Letchworth Garden City / Cambridge 2014–2017
Siemens Desiro

717 Desiro City

717009 OKL.jpg 85 137 25 6 Northern City Line services between Moorgate & Welwyn Garden City / Stevenage via Hertford North 2018
Thameslink
Siemens Desiro 700 Desiro City 700044 London Blackfriars to Sevenoaks 9Y51.jpg
700155 Trainbow south of Balcombe.jpg
EMU 100 161 60 8 All Thameslink services 2015–2018
55 12

Past Trains Used by GTR

Class Image Type Top speed Carriages Number Built Routes Withdrawn
mph km/h
171 British Rail Class 171 171722.jpg DMU 100 161 4 3 2003-2004 Oxted line
Marshlink line
2022
Southern Class 171-2-7.png
Southern Class 171-4-8.png
365 Networker Express Class 365 Networker Express in Great Northern livery by Hugh Llewelyn.jpg EMU 100 161 4 40 1994-95 Express services between London King's Cross and / Ely / King's Lynn / Peterborough 2018–2021
Great Northern Class 365.png
313 313057 AAP.jpg

Southern Class 313 231 at Preston Park on the Sussex Rambler railtour.jpg

75 121 3 63 1976–1977 Northern City Line
West Coastway line
East Coastway line
Seaford branch line
2019 (Great Northern)
2023 (Southern)
313 First Capital Connect and Great Northern.png
313 Southern Coastway.png
313 British Rail Corporate Heritage.png
319 319373 and 319 number 438 to Sevenoaks 2E45 by Train Photos.jpg 100 161 4 86
  • 1987–1988
  • 1990
All Thameslink services 2015–2017
Class 319 Thameslink Diagram.png
321 Great Northern 321418, King's Cross (16475785242).jpg 100 161 4 13 1989–1990 Express services between London King's Cross to Peterborough and Cambridge 2016
377 Electrostar 377501 and 377 number 515 Blackfriars to Grove Park CSD 5Y63 (16436025811).jpg 26 2008–2009 Some Thameslink services 2017
Class 377 First Capital Connect Diagram.PNG
455 455826 and 455 number to Beckenham Junction.jpg 75 120 4 46 1982–1984 Metro and commuter services from London Victoria & London Bridge 2022
Class 455 Southern Diagram.png

How GTR Performs

In February 2015, a survey by Which? magazine asked customers about train companies. Thameslink and Great Northern were at the bottom of the list, with only 43% of customers saying they were satisfied. They scored poorly in areas like reliability, punctuality (being on time), and cleanliness of toilets.

In the 2017 Which? survey, Thameslink and Great Northern improved slightly to 46% satisfaction. However, they were still near the bottom. Southern was in last place that year, but it had faced many problems due to staff disagreements.

Despite these issues, the number of passengers on Govia Thameslink Railway (including Southern and Gatwick Express) grew. It went from 262 million passengers per year in 2010-11 to 327 million passengers per year in 2015-16.

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