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FamilyMart Co., Ltd.
Native name
株式会社ファミリーマート
Kabushiki gaisha FamirīMāto
Subsidiary
Industry Convenience stores
Founded September 1973; 51 years ago (1973-09) in Sayama, Japan
(incorporated September 1, 1981; 43 years ago (1981-09-01))
Founder Seibu Retailing Group
Headquarters Tamachi Station Tower S,
Shibaura, Minato, Tokyo
,
Japan
Number of locations
24,941 (July 2021)
Areas served
Japan
Taiwan
China mainland
Philippines
Thailand
Vietnam
Indonesia
Malaysia
Key people
  • Koji Takayanagi
    (Director and chairman)
  • Kensuke Hosomi
    (Representative Director and president)
Products
  • Onigiri (rice balls)
  • Hot snacks
  • Refrigerated meals
  • Oden (stew)
  • Coffee and frappe beverages
Revenue JPY 477.5 bn (2017)
Operating income
JPY 42.8 bn (2017)
JPY 21.9 bn (2017)
Total assets JPY 730.3 bn (2016)
Total equity JPY 295.2 bn (2016)
Number of employees
16,601 (2017)
Parent
  • Seibu Retailing Group (1973–2006)
  • FamilyMart UNY Holdings Co., Ltd. (2017–2020)
  • Itochu (2020–present)
Subsidiaries Famima!!

FamilyMart Company, Ltd. (Japanese: 株式会社ファミリーマート, Hepburn: Kabushikigaisha Famirīmāto) is a big convenience store chain from Japan. It's like a mini-supermarket where you can quickly grab snacks, drinks, and other useful things. FamilyMart is owned by Itochu, a large Japanese trading company.

It is Japan's second-largest convenience store chain, right after Seven-Eleven Japan. You can find FamilyMart stores in many countries around the world. These include Malaysia, Taiwan, China, the Philippines, Vietnam, Indonesia, and Japan.

FamilyMart stores sell many popular Japanese convenience store items. These include onigiri (rice balls), hot snacks, and ready-to-eat meals. They also offer coffee, frappe drinks, magazines, and manga comics. A special thing about FamilyMart is its unique doorbell melody. This sound plays every time someone enters the store. It was created by Yasuhi Inada in 1978.

The History of FamilyMart

FamilyMart Somanikkeshi Shop
A FamilyMart store in Sōma, Fukushima, Japan

The very first FamilyMart store opened in 1973. It was located in Sayama, Saitama Prefecture, Japan.

In October 2013, FamilyMart reached a big milestone. They opened their 10,000th store in Japan. The company has also grown a lot in other parts of Asia, especially in China. FamilyMart used to have stores in South Korea from 1990 to 2014. However, they later sold their business there.

As of January 2018, there were over 24,000 FamilyMart stores worldwide. Most of these stores were in Japan. Taiwan, China, and Thailand also had many FamilyMart locations.

FamilyMart was part of a larger company called FamilyMart UNY Holdings Co., Ltd. for a few years. But in 2020, Itochu, a Japanese trading company, became the main owner. Itochu now owns more than half of FamilyMart.

FamilyMart Around the World

FamilyMart has expanded to many countries. Each country has its own unique story of how FamilyMart started there.

FamilyMart in Mainland China

FamilyMart in Nanfaxin (20170512132150)
A FamilyMart store in Beijing, China

FamilyMart opened its first store in Shanghai, China, in 2004. Since then, it has grown to many other cities. These cities include Guangzhou, Suzhou, and Hangzhou. You can also find stores in Shenzhen, Chengdu, and Beijing. By December 2020, there were almost 3,000 FamilyMart stores in mainland China.

FamilyMart in Malaysia

FamilyMart Mini Jalan Tun Razak (220413)
A FamilyMart Mini vending machine in Shell Jalan Tun Razak, Kuala Lumpur
FamilyMart NuSentral
A FamilyMart store in Nu Sentral (KL Sentral), Kuala Lumpur

The first FamilyMart store in Malaysia opened on November 11, 2016. It quickly became popular. It was one of the first convenience stores there to sell soft-serve ice cream and fresh snacks.

FamilyMart Malaysia is managed by Maxincome Resources Sdn Bhd. This company has a long-term agreement with FamilyMart Co Ltd. All the food and ready-to-eat items in FamilyMart Malaysia are made with halal ingredients. This means they follow special rules for food preparation. As of May 2021, there were 242 stores across Malaysia.

FamilyMart in the Philippines

FamilyMart started in the Philippines on April 7, 2013. Its first store opened in Makati City. Later, in 2017, a company called Phoenix Petroleum Philippines, Inc. took over the franchise.

FamilyMart opened its largest store in the world in the Philippines on November 21, 2019. This huge store was located in Bonifacio Global City, Taguig. However, some FamilyMart stores in the Philippines have closed since 2022.

FamilyMart in Taiwan

FamilyMart and Another Convenience Store
A Taiwan FamilyMart is on the right, while another convenience store is right across the street.

FamilyMart began opening stores in Taiwan in 1988. As of October 2021, there were over 3,600 FamilyMart stores in Taiwan. These stores offer more than just snacks. They also provide banking and bill payment services. In fact, FamilyMart in Taiwan handles a very large number of bill payments each year.

FamilyMart in Vietnam

FamilyMart opened its first store in Vietnam in 2009. It started in Ho Chi Minh City. For a while, the stores were run with a local partner. After 2013, the companies went their separate ways. By 2017, FamilyMart had 130 stores in Ho Chi Minh City.

FamilyMart in Indonesia

FamilyMart entered the Indonesian market in 2012. They partnered with a local company called PT Fajar Mitra Indah. The first store opened in Cibubur on October 16, 2012. More stores quickly followed in Jakarta.

In 2016, FamilyMart expanded by taking over 57 Starmart stores. As of June 2024, FamilyMart operates over 270 stores. Most of these are in the Greater Jakarta area. FamilyMart has also expanded to other cities on Java Island, like Surabaya and Malang, and to Bali.

Former International Operations

FamilyMart has also operated in other countries in the past.

Korea

Kaesong familymart
FamilyMart in Kaesong Industrial Region. This store was for South Korean workers.

By May 2012, there were over 7,200 FamilyMart stores in South Korea. However, in June 2012, the FamilyMart stores in South Korea changed their name to CU. This happened because the local partner, BGF Retail, decided to run the stores under its own brand. By March 2014, FamilyMart had completely left the South Korean market.

Thailand

FamilyMart opened its first store in Thailand in 1993. Over the years, it grew to more than 1,000 locations. In May 2020, FamilyMart sold its share of the business to its partner, Central Group. Even though FamilyMart left the partnership, the stores kept the FamilyMart name for a while. Their agreement ended in 2023. The remaining FamilyMart stores in Thailand were then changed to Central's Tops Daily brand.

United States

FamilyMart tried to open stores in the United States starting in July 2005. These stores were in Los Angeles, California, and were called Famima!!. However, after a few years, FamilyMart decided to close all its stores in the United States. They left the U.S. market in October 2015.

Using Solar Power

FamilyMart has been using solar power at some of its stores since at least 2004. They want to use more solar energy in the future. This helps them get electricity from a clean source.

Automatic Cashiers

In 2006, FamilyMart started testing automatic cashier stations in one of its Tokyo stores. These special cashiers could sense items in a customer's shopping basket without needing to scan each one. This made checking out much faster.

See also

Kids robot.svg In Spanish: FamilyMart para niños

  • List of convenience stores
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