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| Founded | 2003 |
|---|---|
| Hubs | Melbourne Airport |
| Secondary hubs |
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| Focus cities |
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| Frequent-flyer program | Qantas Frequent Flyer |
| Fleet size | 71 |
| Destinations | 37 |
| Company slogan | Australia's No. 1 Low Fares Airline Low Fares, Good Times (Fly Away) All day every day low fares |
| Parent company | Qantas (100%) |
| Headquarters | Collingwood, Melbourne, Victoria, Australia |
| Key people | Gareth Evans (Group CEO) |
| Revenue |  A$3.636 billion(2015/2016) |
| Operating income | A$452 million (2015/2016) |
Jetstar Airways Pty Ltd, trading as Jetstar, is an Australian low-cost airline (self-described as "value based") headquartered in Melbourne. It is a wholly owned subsidiary of Qantas, created in response to the threat posed by low-cost airline Virgin Blue. Jetstar is part of Qantas' two brand strategy of having Qantas Airways for the premium full-service market and Jetstar for the low-cost market. Jetstar carries 8.5% of all passengers travelling in and out of Australia.
The airline operates an extensive domestic network as well as regional and international services from its main base at Melbourne Airport, using a mixed fleet of the Airbus A320 family and the Boeing 787 Dreamliner. Like its Qantas parent, Jetstar competes with Virgin Australia and its fully owned low-cost subsidiary Tigerair Australia.
Qantas, through the Jetstar Group, also has stakes in sister airlines Jetstar Asia Airways, Jetstar Pacific Airlines and Jetstar Japan.
Sister companies
- Jetstar Asia (Singapore)
- Jetstar Hong Kong (Hong Kong)
- Jetstar Japan (Japan)
- Jetstar Pacific Airlines (in Vietnam)
History
In 2003 Qantas bought the bankrupt Impulse Airlines, and established Jetstar as a low-cost domestic subsidiary. In February 2004 Jetstar Airways start selling tickets to passengers for flights. On 1 December, 2005 she started flying to 1st international airport in Christchurch, New Zealand.
In-flight service
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On all domestic routes Jetstar has a buy on board single class service offering food and drinks for purchase.
On all Boeing 787 international routes, Jetstar offers a two-class service.
- Business Class
Jetstar offers Business Class on its B787-8 aircraft. The Business Class cabin is fitted with 21 leather premium class seats in a 2-3-2 configuration, similar to Qantas domestic Business Class or Qantas international premium economy class. The service is inclusive of all meals and beverages, in-flight entertainment, and includes an increased baggage allowance of 30 kg. Business Max fares also include Qantas Club lounge access where available, and earn Qantas Frequent Flyer points.
- Economy Class
Jetstar offers either pre-purchased meals on wheels or buy on board service with food and beverages.
In-flight entertainment
The airline has an inflight magazine. In November 2011 Jetstar became the first airline to offer passengers iPads for use as in-flight entertainment devices. The units, which are pre-loaded with movies, games and magazines, are provided on flights over two hours duration and are available for a fee in Economy Class but are complimentary in the international Business Class cabin, although some aircraft have seat back entertainment screens. The options available are changed on a bi-monthly basis depending on customer feedback forms which are collected by head office through a random selection process.
Jetstar's Boeing 787 aircraft are fitted with 10-inch seat-back on-demand entertainment screens in business class and 9-inch screens in economy class.
Images for kids
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Jetstar Airbus A330-200 about to land at Sydney
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Jetstar headquarters in the Melbourne suburb of Collingwood
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Jetstar Airways Airbus A320-232
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Airbus A320-232, Jetstar Airways
