3-1-1 facts for kids
3-1-1 is a special telephone number. You can call it when you need help from your city or town but it's not an emergency. It's like a helpful hotline for everyday questions. This number is used in many cities across Canada and the United States. The idea behind 3-1-1 was to help people with common questions. This way, the 9-1-1 emergency line stays clear for real emergencies.
Where You Can Find 3-1-1
This special phone number is available in many places. It helps people connect with their local city services easily.
3-1-1 in the United States
Many big American cities use the 3-1-1 service. Some of these cities include:
- Akron
- Albuquerque
- Austin
- Baltimore
- Charlotte
- Chattanooga
- Chicago
- Columbus
- Dallas
- Denver
- Detroit
- Hartford
- Houston
- Kansas City
- Las Vegas
- Little Rock
- Los Angeles
- Miami
- Milwaukee
- Minneapolis
- Mobile
- Nashville
- New York City
- Rochester
- Orlando
- Pittsburgh
- San Antonio
- San Francisco
- San Jose
- Somerville
- Washington, D.C.
3-1-1 in Canada
The 3-1-1 service is also available in several Canadian communities. Here are some of them and when they started using it:
- Calgary, Alberta (18 May 2005)
- Gatineau, Quebec (22 June 2005)
- Windsor, Ontario (22 August 2005)
- Ottawa, Ontario (19 September 2005)
- St. John's, Newfoundland and Labrador (27 June 2006)
- Fort St. John, British Columbia (14 November 2006)
- Greater Sudbury, Ontario (12 February 2007)
- Laval, Quebec (3 October 2007)
- Montreal, Quebec (mid-December 2007)
More Canadian cities are planning to use 3-1-1 soon. These include Edmonton, Winnipeg, and Toronto.
Images for kids
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A LinkNYC kiosk in New York City, advertising the city's 3-1-1 system.
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