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General Services Administration
Seal of the General Services Administration.svg
Seal of the General Services Administration
US-GeneralServicesAdministration-Logo.svg
Logo of the General Services Administration
Flag of the General Services Administration (1973–1989).svg
Flag of the General Services Administration
Agency overview
Formed July 1, 1949; 75 years ago (1949-07-01)
Headquarters GSA Building
1800 F Street NW, Washington, D.C., U.S.
Employees 11,137 (FY 2018)
Annual budget $33.6 billion
Agency executives
  • Robin Carnahan, Administrator
  • Katy Kale, Deputy Administrator
Child agencies
  • Public Buildings Service
  • Federal Acquisition Service
  • Staff Offices (12)
  • Independent Offices (2)

The General Services Administration (GSA) is a special part of the United States government. It was started in 1949. Its main job is to help other government agencies work smoothly.

GSA provides many things for government offices. This includes supplies, communication tools, and even cars for federal workers. They also find office spaces for government employees. GSA helps the government save money and manage things better.

About 12,000 people work for GSA. It manages a budget of around $33 billion each year. GSA also helps manage about $500 billion worth of U.S. government property. This includes 8,700 buildings and a fleet of 215,000 vehicles. One of the big buildings it manages is the Ronald Reagan Building and International Trade Center in Washington, D.C.. This is the second largest U.S. federal building, after the Pentagon.

GSA has two main parts: the Federal Acquisition Service (FAS) and the Public Buildings Service (PBS). It also has other offices that help with different tasks. For example, the Technology Transformation Services (TTS) helps government agencies use technology better. This includes programs like USA.gov, which helps people find government information and services online.

GSA's Story: How It Began

In 1947, President Harry S. Truman asked former president Herbert Hoover to lead a group. This group, called the Hoover Commission, suggested ways to make the government work better. One idea was to create a new office called the "Office of the General Services." This new office would combine several existing government groups.

These groups included:

  • The U.S. Treasury Department's Bureau of Federal Supply
  • The National Archives Establishment (which keeps important government records)
  • All parts of the Federal Works Agency (which handled public buildings and roads)
  • The War Assets Administration (which managed leftover war supplies)

GSA officially became an independent agency on July 1, 1949. This happened after a law called the Federal Property and Administrative Services Act was passed. General Jess Larson, who led the War Assets Administration, became GSA's first leader.

First Big Project: White House Renovation

GSA's very first big job was to completely fix up the White House. By 1949, the White House was in very bad shape. One inspector even said it was standing "purely from habit."

Jess Larson explained that they had to take almost everything apart inside the White House. Only the four stone outer walls were left standing. GSA worked closely with President Truman and First Lady Bess Truman. They made sure this huge project was a success. GSA finished the renovation in 1952.

Growing and Changing Over Time

In 1960, GSA created the Federal Telecommunications System. This was a phone system for government offices across the country. In 1962, a new building program started. It led to the construction of many government offices in Washington, D.C.

In 1970, the Consumer Product Information Coordinating Center was created. This center is now part of USAGov. In 1974, GSA started charging rent to federal agencies for the buildings they used. This created the Federal Buildings Fund.

GSA also helped with emergency preparedness and storing important materials for wartime. However, these jobs were later moved to the new Federal Emergency Management Agency (FEMA) in 1979.

In 1984, GSA introduced the use of charge cards for the federal government. This system is known as GSA SmartPay. In 1985, the National Archives and Records Administration became its own separate agency. That same year, GSA also started guiding how federal properties should be managed.

In 2003, the Federal Protective Service moved to the United States Department of Homeland Security. This service protects GSA-managed buildings. In 2005, GSA combined some of its business parts to create the Federal Acquisition Service (FAS).

Recent Developments

In 2013, GSA launched Data.gov. This website helps make government information available to the public. It was part of an effort to make government activities more open. That same year, GSA also started the Total Workplace initiative. This program helps modernize federal workplaces and make them more efficient.

In 2016, GSA launched the Acquisition Gateway. This helps federal agencies buy things. It also started the Making It Easier program to help new companies do business with the government.

How GSA Is Organized

Robin Carnahan, GSA Administrator official
Robin Carnahan, the current Administrator of the U.S. General Services Administration.

GSA's Structure

The Administrator is the main leader of the General Services Administration. The President chooses this person. On April 12, 2021, President Joe Biden nominated Robin Carnahan to be the Administrator. The U.S. Senate approved her on June 23, 2021.

GSA has two main parts: the Federal Acquisition Service (FAS) and the Public Buildings Service (PBS). Besides these two, GSA also has twelve staff offices and two independent offices. The FAS helps other federal departments buy goods and services.

Past Leaders of GSA

Name Term start Term end
Jess Larson July 3, 1949 January 29, 1953
Russell Forbe (Acting) February 10, 1953 May 1, 1953
Edmund F. Mansure May 2, 1953 February 29, 1956
Franklin G. Floete May 3, 1956 January 20, 1961
John Moore February 7, 1961 November 25, 1961
Bernard L. Boutin November 27, 1961 November 30, 1964
Lawson B. Knott Jr. December 1, 1965 February 28, 1969
Robert Lowe Kunzig March 17, 1969 January 14, 1972
Rod Kreger (Acting) January 17, 1972 June 1, 1972
Arthur F. Sampson June 2, 1972 October 15, 1975
Jack Eckerd November 21, 1975 February 11, 1977
Robert Griffin (Acting) February 15, 1977 April 29, 1977
Jay Solomon April 30, 1977 March 31, 1979
Paul Goulding (Acting) April 1, 1979 June 29, 1979
Rowland G. Freeman III July 2, 1979 January 14, 1981
Raymond Adam Kline (Acting) January 15, 1981 May 25, 1981
Gerald P. Carmen May 26, 1981 February 29, 1984
Raymond Adam Kline (Acting) March 1, 1984 March 3, 1985
Dwight Ink (Acting) March 4, 1985 June 28, 1985
Terence Golden June 29, 1985 March 18, 1988
Paul Trause (Acting) March 19, 1988 March 31, 1988
John Alderson (Acting) April 1, 1988 September 26, 1988
Richard Austin September 27, 1988 January 20, 1993
Robert Jones (Acting) January 20, 1993 February 3, 1993
Dennis Fischer (Acting) February 4, 1993 June 13, 1993
Julia Stasch (Acting) June 13, 1993 July 7, 1993
Roger Johnson July 8, 1993 February 29, 1996
David J. Barram March 4, 1996 December 15, 2000
Thurman Davis (Acting) December 16, 2000 May 30, 2001
Stephen A. Perry May 31, 2001 October 31, 2005
David Bibb (Acting) November 1, 2005 May 30, 2006
Lurita A. Doan May 31, 2006 April 30, 2008
David Bibb (Acting) May 1, 2008 August 29, 2008
James A. Williams (Acting) August 30, 2008 January 20, 2009
Paul F. Prouty (Acting) January 20, 2009 December 21, 2009
Stephen R. Leeds (Acting) December 22, 2009 February 6, 2010
Martha N. Johnson February 7, 2010 April 2, 2012
Daniel M. Tangherlini (Acting) April 3, 2012 July 4, 2013
Daniel M. Tangherlini July 5, 2013 February 21, 2015
Denise Turner Roth (Acting) February 22, 2015 August 6, 2015
Denise Turner Roth August 7, 2015 January 20, 2017
Tim Horne (Acting) January 20, 2017 December 11, 2017
Emily W. Murphy December 12, 2017 January 15, 2021
Alison Brigatti (Acting) January 15, 2021 January 20, 2021
Katy Kale (Acting) January 20, 2021 July 2, 2021
Robin Carnahan July 2, 2021 incumbent

Staff Offices

  • Office of Government-wide Policy
  • Office of the Chief Financial Officer
  • Office of Human Resources Management
  • Office of GSA IT (Information Technology)
  • Office of Administrative Services
  • Office of Congressional and Intergovernmental Affairs
  • Office of Strategic Communication
  • Office of Small Business Utilization
  • Office of General Counsel
  • Office of Civil Rights
  • Office of Mission Assurance
  • Office of Customer Experience

Independent Offices

  • Office of Inspector General
  • Civilian Board of Contract Appeals

GSA's Regional Offices

GSA has 11 offices across the United States. These are called GSA regions. They are located in cities like Atlanta, Boston, Chicago, Denver, Fort Worth, Kansas City (Missouri), New York City, Philadelphia, San Francisco, Seattle (Auburn), and Washington, D.C..

Region Region name Complex Location
1 New England Thomas P. O'Neill Jr. Federal Building Boston, MA
2 Northeast and Caribbean 1 World Trade Center New York, NY
3 Mid-Atlantic 100 S Independence Mall W Philadelphia, PA
4 Southeast Sunbelt Martin Luther King, Jr. Federal Building Atlanta, GA
5 Great Lakes John C. Kluczynski Federal Building Chicago, IL
6 Heartland Two Pershing Square Kansas City, MO
7 Greater Southwest Fritz G. Lanham Federal Building Fort Worth, TX
8 Rocky Mountain Denver Federal Center Denver (Lakewood), CO
9 Pacific Rim 50 United Nations Plaza San Francisco, CA
10 Northwest/Arctic 1301 A Street Tacoma, WA
11 National Capital 1800 F St NW Washington, DC

What GSA Does

Buying for the Government: The GSA Schedule

The Federal Acquisition Service (FAS) helps federal agencies buy products and services. GSA has a special program called the GSA Schedule. Think of it like a big online store for government agencies. It has a list of pre-approved contracts.

Government buyers can look at these contracts and buy what they need. This makes buying things easier and faster for government offices. The GSA Schedule helps make sure the government gets good prices.

Managing Federal Buildings and Property

1930s Courthouse window replacement
GSA works to keep historic buildings while also making them modern and efficient.

The Public Buildings Service (PBS) manages thousands of federal properties. GSA is in charge of setting rules for how the government buys, uses, and sells property. This includes land, buildings, and other items. These rules are made with other federal agencies.

PBS provides offices for federal agencies. It also provides United States courthouses. PBS gets its money mainly from the rent that federal agencies pay for their offices.

GSA also handles selling extra government property. This can include land, office buildings, warehouses, and even family homes. This extra property is offered to both government groups and private buyers. Sometimes, land sold for public uses, like parks, can be given at a big discount.

Many GSA buildings are "green buildings." This means they are designed to be good for the environment. They might have green roofs, use renewable power, or have special windows to let in natural light. In 2009, a law provided $4.5 billion to help GSA make its buildings even more energy-efficient.

In 2004, GSA received an award from the National Building Museum. This award recognized GSA for creating and maintaining good environments for federal workers and the public.

Managing Government Vehicles

GSA helps manage the U.S. government's vehicle fleet. This includes about 215,000 vehicles.

In 2009, a law provided $300 million to buy energy-efficient vehicles for the government. President Barack Obama announced that GSA would buy about 17,600 new fuel-efficient vehicles. This included 2,500 hybrid cars. This was the largest purchase of hybrid vehicles for the federal government at that time. Each new vehicle was expected to use at least 10% less fuel than older models.

GSA also bought some all-electric vehicles and hybrid buses. The government bought many Chevrolet Malibu Hybrids and Ford Fusion Hybrids.

Technology Transformation Services

GSA has a long history of helping people connect with government information. In 1970, the Federal Citizen Information Center was created. Later, in 2009, a new office was formed to use technology to serve the public better.

GSA also started programs like Presidential Innovation Fellows and 18F. These programs focus on making government digital services better. The Centers of Excellence, started in 2017, work to update government computer systems.

Now, all these efforts are part of the Technology Transformation Services (TTS). TTS is a part of the Federal Acquisition Service. Its goal is to make life better for people and government workers by improving how the government uses technology. TTS aims to help with things like buying technology, improving online experiences, and managing data.

TTS also includes:

  • United States Digital Corps: A program for young technology experts to work in public service.
  • TTS Solutions: A group of products and services that help agencies deliver information to the public.

Section 1122 Program

The Section 1122 Program allows state and local government agencies to buy defense equipment. This equipment helps with drug enforcement, homeland security, and emergency response. The Department of Defense manages this program. Equipment is provided by the Defense Logistics Agency and GSA.

See also

Kids robot.svg In Spanish: Administración de Servicios Generales para niños

  • Building code
  • Energy Efficiency and Conservation Block Grants
  • Federal Building (disambiguation)
  • Geographic Locator Codes
  • GSA Advantage
  • Public Works and Government Services Canada
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