DirecTV facts for kids
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Formerly
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The DirecTV Group, Inc. (2004–2015) |
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| Subsidiary | |
| Industry | Satellite television |
| Predecessor | Hughes Electronics |
| Founded | June 17, 1994 (as DirecTV) |
| Headquarters | , |
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Areas served
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United States, Latin America, the Caribbean /Americas |
| Products | satellite pay television, pay-per-view, streaming television |
| Owner | AT&T Inc. |
| Parent | AT&T Communications (2015—present) |
DirecTV (stylized as DIRECTV) is an American satellite television service provider. The company is based in California. It is part of AT&T.
Its satellite service began on June 17, 1994. The service provides digital satellite television to households in the United States, Latin America and the Caribbean Islands.
DirecTV also has internet television service.
Customer Service
In 2007, DirecTV was awarded a J.D. Power award for cable and satellite TV satisfaction.
The customer service of DirecTV is provided by many third-party owned call centers both inside and outside the U.S.
Review from Better Business Bureau
In August 2008, The Boston Globe reported that DirecTV had been receiving as many as 20,000 complaints in almost three years to Better Business Bureau about DirecTV slipping on cancellation fees.
In August 2010, Better Business Bureau reported that it had gotten over 39,000 complaints in the previous three years. The BBB gave DirecTV an F (failing) grade. Many of these complaints concerned the fees for early termination, billing and service issues.
Images for kids
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4K Reverse Band Slimline 3 DirecTV satellite dish with a multi-satellite LNB
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Headquarters in California in 2013
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DirecTV transitional logo following purchase by AT&T from July 24, until December 31, 2015
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DirecTV "Genie" HR54-700 HD DVR
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DirecTV D11-100 Standard Definition Receiver with the RC67L remote
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DirecTV AU9-S 3-LNB "Slimline" satellite dish
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DirecTV AT-9 5-LNB "Sidecar" satellite dish
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DirecTV on board a jetBlue plane
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DirecTV blimp flying over West Las Vegas during the Consumer Electronics Show 2015
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DirecTV service van in Ypsilanti Township, Michigan. DirecTV equipment is installed and maintained by private contractors such as Multiband, as shown here. In most areas of the United States, installation, upgrades, and service are performed by DirecTV Home Services, a division of DirecTV corporate.
See also
In Spanish: DirecTV para niños
