DirecTV facts for kids
|The DirecTV Group, Inc. (2004–2015)|
|Founded||June 17, 1994(as DirecTV)|
|United States, Latin America, the Caribbean /Americas|
|Products||satellite pay television, pay-per-view, streaming television|
|Parent||AT&T Communications (2015—present)|
DirecTV also has internet television service.
In 2007, DirecTV was awarded a J.D. Power award for cable and satellite TV satisfaction.
The customer service of DirecTV is provided by many third-party owned call centers both inside and outside the U.S.
Review from Better Business Bureau
In August 2008, The Boston Globe reported that DirecTV had been receiving as many as 20,000 complaints in almost three years to Better Business Bureau about DirecTV slipping on cancellation fees.
In August 2010, Better Business Bureau reported that it had gotten over 39,000 complaints in the previous three years. The BBB gave DirecTV an F (failing) grade. Many of these complaints concerned the fees for early termination, billing and service issues.
Images for kids
DirecTV blimp flying over West Las Vegas during the Consumer Electronics Show 2015
DirecTV service van in Ypsilanti Township, Michigan. DirecTV equipment is installed and maintained by private contractors such as Multiband, as shown here. In most areas of the United States, installation, upgrades, and service are performed by DirecTV Home Services, a division of DirecTV corporate.
DirecTV Facts for Kids. Kiddle Encyclopedia.