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Edward Bernays
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Bernays in 1917
Born
Edward Bernays

(1891-11-22)November 22, 1891
Died March 9, 1995(1995-03-09) (aged 103)
Education Cornell University, (BS)
Known for
  • Public relations (campaigns)
  • Advertising
  • Books
  • Crystallizing Public Opinion (1923)
  • Propaganda (1928)
  • Public Relations (1945)
  • The Engineering of Consent (1955)
Spouse(s)
Doris Fleischman
(m. 1922; died 1980)
Children
  • Doris Held
  • Anne Bernays
Parents
Relatives Martha Bernays (aunt)
Sigmund Freud (uncle)
Isaac Bernays (great-grandfather)
Marc Randolph (great-nephew)
Scientific career
Fields Psychology, sociology
Influences
  • Le Bon
  • Freud
  • Trotter
  • Lippmann
Signature
Edward L. Bernays signature.png

Edward Louis Bernays (/bɜːrˈnz/ BUR-nayz, German: [bɛʁˈnaɪs]; November 22, 1891 − March 9, 1995) was an American theorist, considered a pioneer in the field of public relations and propaganda, and referred to in his obituary as "the father of public relations". His best-known campaigns include a 1929 effort to promote female smoking by branding cigarettes as feminist "Torches of Freedom", and his work for the United Fruit Company in the 1950s, connected with the CIA-orchestrated overthrow of the democratically elected Guatemalan government in 1954. He worked for dozens of major American corporations including Procter & Gamble and General Electric, and for government agencies, politicians, and nonprofit organizations.

Of his many books, Crystallizing Public Opinion (1923) and Propaganda (1928) gained special attention as early efforts to define and theorize the field of public relations. Citing works of writers such as Gustave Le Bon, Wilfred Trotter, Walter Lippmann, and Sigmund Freud (his own double uncle), he described the masses as irrational and subject to herd instinct—and he outlined how skilled practitioners could use crowd psychology and psychoanalysis to control them in desired ways. Bernays later synthesized many of these ideas in his postwar book, Public Relations (1945), which outlines the science of managing information released to the public by an organization, in a manner most advantageous to the organization. He does this by first providing an overview of the history of public relations, and then provides insight into its application.

Bernays was named one of the 100 most influential Americans of the twentieth century by Life. He was the subject of a full-length biography by Larry Tye entitled The Father of Spin (1999) and later an award-winning 2002 documentary for the BBC by Adam Curtis entitled The Century of the Self.

Family and education

Edward Bernays was born in Vienna to a Jewish family. His mother, Anna (1858–1955), was Sigmund Freud's sister, and his father Eli (1860–1921) was the brother of Freud's wife, Martha Bernays; their grandfather, Isaac Bernays, was the chief rabbi of Hamburg and a relative of the poet Heinrich Heine.

The Bernays family moved from Vienna to the United States in the 1890s. After Ely Bernays started working as a grain exporter at the Manhattan Produce Exchange, he sent for his wife and children. In 1892, his family moved to New York City, where Bernays attended DeWitt Clinton High School. In 1912 he graduated from Cornell University with a degree in agriculture, but chose journalism as his first career.

He married Doris E. Fleischman in 1922. Fleischman was a member of the Lucy Stone League, a group which encouraged women to keep their names after marriage.

Later, however, she changed her mind and her name, becoming Doris Bernays. By all accounts, Fleischman played a major though quiet role in the Bernays public relations business—including ghost-writing numerous memos and speeches, and publishing a newsletter.

Career

After graduating from Cornell, Bernays wrote for the National Nurseryman journal. Then he worked at the New York City Produce Exchange, where his father was a grain exporter. He went to Paris and worked for Louis Dreyfus and Company, reading grain cables. By December 1912, he had returned to New York.

Medical editor

Following a meeting in New York with school friend Fred Robinson, Bernays became coeditor of Medical Review of Reviews and Dietetic and Hygienic Gazette in 1912. They took editorial positions in favor of showers and against corsets, and distributed free copies to thousands of physicians across the country.

Bernays created the "Medical Review of Reviews Sociological Fund Committee" and successfully solicited the support of such elite figures as John D. Rockefeller, Jr., Franklin Delano Roosevelt and Eleanor Roosevelt, Reverend John Haynes Holmes, and Anne Harriman Sands Rutherford Vanderbilt, wife of William Kissam Vanderbilt.

Press agent

After his foray into the world of theater, Bernays worked as a creative press agent for various performers and performances. Already, he was using a variety of techniques that would become hallmarks of his later practice. He promoted the Daddy Long Legs stage play by tying it in with the cause of charity for orphans. To create interest in Sergei Diaghilev's Ballets Russes, he educated Americans about the subtleties of ballet—and publicized a picture of Flore Revalles, wearing a tight-fitting dress, at the Bronx Zoo, posed with a large snake. He built up opera singer Enrico Caruso as an idol whose voice was so sensitive that comically extreme measures were taken to protect it.

World War I

After the US entered the war, the Committee on Public Information (CPI) hired Bernays to work for its Bureau of Latin-American Affairs, based in an office in New York. Bernays, along with Lieutenant F. E. Ackerman, focused on building support for war, domestically and abroad, focusing especially on businesses operating in Latin America. Bernays referred to this work as "psychological warfare".

After fighting ended, Bernays was part of a sixteen-person publicity group working for the CPI at the Paris Peace Conference. A scandal arose from his reference to propaganda in a press release. As reported by the New York World, the "announced object of the expedition is 'to interpret the work of the Peace Conference by keeping up a worldwide propaganda to disseminate American accomplishments and ideals.'"

Counsel on public relations

Bernays, who pursued his calling in New York City from 1919 to 1963, styled himself a "public relations counsel". He had very pronounced views on the differences between what he did and what people in advertising did. A pivotal figure in the orchestration of elaborate corporate advertising campaigns and multi-media consumer spectacles, he is among those listed in the acknowledgments section of the seminal government social science study Recent Social Trends in the United States (1933).

Notable clients and campaigns

Bernays used Sigmund Freud (Bernays' uncle)'s ideas to help convince the public, among other things, that bacon and eggs was the true all-American breakfast.

In the 1930s, his Dixie Cup campaign was designed to convince consumers that only disposable cups were sanitary.

He was publicity director for the 1939 New York World's Fair.

Light's Golden Jubilee

Political clients

In 1924 Bernays set up a vaudeville "pancake breakfast" for Calvin Coolidge to change his stuffy image prior to the 1924 election. Entertainers including Al Jolson, Raymond Hitchcock, and the Dolly Sisters performed on the White House lawn. The event was widely reported by American newspapers, with The New York Times running the story under the headline "President Nearly Laughs".

A desperate Herbert Hoover consulted with Bernays a month before the 1932 presidential election. Bernays advised Hoover to create disunity within his opposition and to present an image of him as an invincible leader.

Bernays advised William O'Dwyer, in his candidacy for mayor of New York City, on how to appear in front of different demographics. For example, he should tell Irish voters about his actions against the Italian mafia—and Italian voters about his plans to reform the police department. To Jews he should appear as a committed opponent of the Nazis.

He helped to name the President's Emergency Committee for Employment, suggesting this name as preferable to the "Committee for Unemployment".

During World War II, Bernays advised the United States Information Agency, as well as the Army and Navy. He was chairman of the National Advisory Committee of the Third U.S. War Loan, co-chairman of the Victory Book campaign, and part of the New York State Defense Council.

Bernays reported turning down the Nazis, Nicaragua under the Somoza family, Francisco Franco, and Richard Nixon as clients.

Nonprofit clients

Bernays also worked on behalf of many nonprofit institutions and organizations. These included, to name just a few, the Committee on Publicity Methods in Social Work (1926–1927), the Jewish Mental Health Society (1928), the Book Publishers Research Institute (1930–1931), the New York Infirmary for Women and Children (1933), the Committee for Consumer Legislation (1934), and the Friends of Danish Freedom and Democracy (1940).

Freud

In 1920, Bernays organized the publication of Freud's Introductory Lectures on Psychoanalysis in the U.S., sending royalty money to his uncle in Vienna. Freud turned down further offers at promotion, such as a possible lecture tour and an invitation to write 3,000-word newspaper columns, for $1,000 each, on topics such as "The Wife's Mental Place in the Home" and "What a Child Thinks About."

Tobacco

In 1927, Bernays worked briefly for Liggett and Myers, makers of Chesterfield cigarettes. He pulled a stunt against the competing brand, Lucky Strike, which involved mocking the endorsements of opera singers who said Lucky Strikes were "kind to your voice". George Washington Hill, head of the American Tobacco Company, which made Lucky Strike, promptly hired Bernays away from Liggett and Myers.

LUCKY STRIKE, GIRL IN RED
"Girl in Red" advertisement for Lucky Strike; shot by Nickolas Muray, a photographer enlisted by Bernays to help popularize feminine thinness and cigarette smoking

When he started working for American Tobacco Company, Bernays was given the objective of increasing Lucky Strike sales among women, who, for the most part, had formerly avoided smoking. The first strategy was to persuade women to smoke cigarettes instead of eating. Bernays began by promoting the ideal of thinness itself, using photographers, artists, newspapers, and magazines to promote the special beauty of thin women. Medical authorities were found to promote the choice of cigarettes over sweets. Home-makers were cautioned that keeping cigarettes on hand was a social necessity.

Torches of Freedom

The first campaign succeeded; women smoked more cigarettes; American Tobacco Company brought in more revenue; and Lucky Strike led the market in growth. But a taboo remained on women smoking in public. Bernays consulted with psychoanalyst Abraham Brill, a student of Freud's, who reported to him that cigarettes represented "torches of freedom" for women whose feminine desires were increasingly suppressed by their role in the modern world.

The march went as planned, as did the ensuing publicity, with ripples of women smoking prominently across the country.

Green Ball

In 1934, Bernays was asked to deal with women's apparent reluctance to buy Lucky Strikes because their green and red package clashed with standard female fashions. When Bernays suggested changing the package to a neutral color, Hill refused, saying that he had already spent millions advertising the package. Bernays then worked to make green a fashionable color.

The centerpiece of his efforts was the Green Ball, a social event at the Waldorf Astoria, hosted by Narcissa Cox Vanderlip. The pretext for the ball and its unnamed underwriter was that proceeds would go to charity. Famous society women would attend wearing green dresses. Manufacturers and retailers of clothing and accessories were advised of the excitement growing around the color green. Intellectuals were enlisted to give highbrow talks on the theme of green. Before the ball had taken place, newspapers and magazines (encouraged in various ways by Bernays's office) had latched on to the idea that green was all the rage.

Modus operandi

Throughout the job, Bernays concealed the fact that he was working for the American Tobacco Company, and succeeded in keeping his own name out of the affair as well. Staff were instructed never to mention his name. Third parties were used, and various notable people received payments to promote smoking publicly as if on their own initiative. (Decades later, however, Bernays boasted about his role.)

Bernays did not smoke cigarettes himself, and persistently tried to induce his wife Doris to quit.

United Fruit and Guatemala

The United Fruit Company (today's Chiquita Brands International) hired Bernays in the early 1940s for the purpose of promoting banana sales within the United States, which he did by linking bananas to good health and to American interests and by placing them strategically in the hands of celebrities, in hotels, and other conspicuous places. Bernays also argued that United Fruit needed to put a positive spin on the banana-growing countries themselves, and for this purpose created a front group called the Middle America Information Bureau, which supplied information to journalists and academics.

United Fruit shut down the Middle America Information Bureau in 1948 under the new presidency of Thomas Dudley Cabot. Bernays resented this change but stayed on with the company, for a reported annual fee of more than $100,000. Bernays worked on the national press and successfully drummed up coverage of Guatemala's Communist menace.

He recommended a campaign in which universities, lawyers, and the U.S. government would all condemn expropriation as immoral and illegal; the company should use media pressure "to induce the President and State Department to issue a policy pronouncement comparable to the Monroe Doctrine concerning expropriation." In the following months, The New York Times, the New York Herald Tribune, Time, Newsweek, and the Atlantic Monthly had all published articles describing the threat of Communism in Guatemala.

Per Bernays's strategy, United Fruit distributed favorable articles and an anonymous Report on Guatemala to every member of Congress and to national "opinion molders". They also published a weekly Guatemala Newsletter and sent it to 250 journalists, some of whom used it as a source for their reporting. Bernays formed close relationships with journalists including The New York Times reporter Will Lissner and columnist Walter Winchell. In January 1952 he brought a cohort of journalists from various notable newspapers on a tour of Guatemala, sponsored by the company. This technique proved highly effective and was repeated four more times. In June, 1954, the U.S. Central Intelligence Agency effected a coup d'état code-named Operation PBSuccess. The CIA backed a minimal military force, fronted by Carlos Castillo Armas, with a psychological warfare campaign to portray military defeat as a foregone conclusion. During the coup itself, Bernays was the primary supplier of information for the international newswires Associated Press, United Press International, and the International News Service.

Following the coup, Bernays built up the image of Guatemala's new president Carlos Castillo Armas, giving advice for his public appearances both in Guatemala and in the U.S. In 1956, Bernays produced a pamphlet comparing the Communist way and the Christian way.

In 1959, United Fruit dispensed with all external advisors including Bernays.

Techniques

Third parties

Bernays argued that the covert use of third parties was morally legitimate because those parties were morally autonomous actors.

Describing the response to his campaign for Ivory Soap, Bernays wrote: "As if actuated by the pressure of a button, people began working for the client instead of the client begging people to buy."

Businesses found these covert methods irresistible. Strother Walker and Paul Sklar wrote in Business Finds Its Voice (1938) that Bernays had offered a solution to popular skepticism of business which arose in the depression: better "to implant an idea in a group leader's mind and let him spread it than to write up an idea and send it to the papers as a release, in the old-fashioned way...".

Scientific approach

Bernays pioneered the public relations industry's use of mass psychology and other social sciences to design its public persuasion campaigns: "If we understand the mechanism and motives of the group mind, is it not possible to control and regiment the masses according to our will without their knowing about it? The recent practice of propaganda has proved that it is possible, at least up to a certain point and within certain limits." He later called this scientific technique of opinion-molding the engineering of consent.

Not only psychology but sociology played an important role for the public relations counsel, according to Bernays. The individual is "a cell organized into the social unit. Touch a nerve at a sensitive spot and you get an automatic response from certain specific members of the organism."

Philosophy

Bernays touted the idea that the "masses" are driven by factors outside their conscious understanding, and therefore that their minds can and should be manipulated by the capable few. "Intelligent men must realize that propaganda is the modern instrument by which they can fight for productive ends and help to bring order out of chaos."

Propaganda was portrayed as the only alternative to chaos.

One way Bernays reconciled manipulation with liberalism was his claim that the human masses would inevitably succumb to manipulation—and therefore the good propagandists could compete with the evil, without incurring any marginal moral cost. In his view, "the minority which uses this power is increasingly intelligent, and works more and more on behalf of ideas that are socially constructive."

Unlike some other early public relations practitioners, Bernays advocated centralization and planning. Marvin Olasky calls his 1945 book Take Your Place at the Peace Table "a clear appeal for a form of mild corporate socialism."

Bernays also drew on the ideas of the French writer Gustave Le Bon, the originator of crowd psychology, and of Wilfred Trotter, who promoted similar ideas in the anglophone world in his book Instincts of the Herd in Peace and War.

Recognition and legacy

Much of Bernays' reputation today stems from his persistent public relations campaign to build his own reputation as "America's No. 1 Publicist". During his active years, many of his peers in the industry were offended by Bernays' continuous self-promotion. According to Scott Cutlip, "Bernays was a brilliant person who had a spectacular career, but, to use an old-fashioned word, he was a braggart."

Bernays attracted positive and negative attention for his grand statements about the role of public relations in society. Reviewers praised Crystallizing Public Opinion (1923) as a pioneering study of the importance of something called public opinion. Propaganda (1928) drew more criticism for its advocacy of mass manipulation.

In the 1930s, his critics became more harsh. As the leading figure in public relations and a notorious advocate of "propaganda", Bernays was compared to European fascists such as Joseph Goebbels and Adolf Hitler. (Bernays wrote in his 1965 autobiography that Goebbels read and used his books.)

Rather than retreating from the spotlight, Bernays continued to play up his ideas—for example, stating in a 1935 speech to the Financial Advertisers Association that strong men (including publicists) should become human symbols to lead the masses. On other occasions he tempered this message with the idea that, while propaganda is inevitable, the democratic system allows a pluralism of propaganda, while fascist systems offer only a single official propaganda.

At the same time, Bernays was praised for his apparent success, wisdom, foresight, and influence as an originator of public relations.

While opinions ranged negative to positive, there was widespread agreement that propaganda had a powerful effect on the public mind.

See also

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